KATARA DEVALLON
North Fort Myers,FL
Summary
Proven track record in enhancing patient care and streamlining billing processes at Park Royal Hospital, demonstrating exceptional teamwork and HIPAA compliance. Skilled in insurance verification and patient communication, I significantly reduced claim denials. My collaborative approach and medical billing expertise contribute to efficient hospital operations and improved patient experiences.
Overview
13
13
years of professional experience
Work History
Patient Account Representative
Park Royal Hospital
08.2023 - Current
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Posted payments and processed refunds.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
Home Health Care Provider
PERREFERRED CARE AT HOME
03.2021 - 11.2023
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Medical Records Specialist
Park Royal Hospital
08.2022 - 08.2023
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Reviewed charts and flagged incomplete or inaccurate information.
Behavioral Health Technician
Park Royal Hospital
11.2020 - 08.2022
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
Lead Childcare Teacher
Lee Health System
05.2017 - 07.2020
- Increased parent involvement in school events by organizing family-focused workshops, celebrations, and volunteer opportunities.
- Upheld the integrity of the childcare program by adhering to all state licensing regulations, accreditation requirements, and internal policies.
- Fostered a positive learning atmosphere within the classroom by promoting respect for diversity among students through culturally responsive teaching methods.
- Assisted with the ongoing evaluation and revision of curriculum materials to ensure alignment with state standards and best practices in early childhood education.
- Enhanced children''s communication skills by incorporating sign language and visual aids in daily activities.
- Promoted a healthy lifestyle among children by fostering daily physical exercises and providing nutritious meals.
CHILS CARE MANGER
Kids Kastle Learning Center
10.2011 - 07.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Education
No Degree - MEDICAL BILLING AND CODEING
Rasmussen University
Fort Myers, FL07.2025
PHLEBOTOMY -
SOUTHERN VOCATIONAL TRAINING
NORT FORT MYERS FL07.2019
High School Diploma -
DUNBAR HIGH
Fort Myers, FL05.2005
Skills
- HIPAA Compliance
- Insurance Verification
- Insurance Billing
- Medical Billing
- Medical Billing Understanding
- Follow-up skills
- Team Collaboration
- Verbal and written communication
- Hospital operations
- Payment Processing
- Insurance collaboration
- Collections experience
- Patient Care
Timeline
Patient Account Representative
Park Royal Hospital
08.2023 - Current
Medical Records Specialist
Park Royal Hospital
08.2022 - 08.2023
Home Health Care Provider
PERREFERRED CARE AT HOME
03.2021 - 11.2023
Behavioral Health Technician
Park Royal Hospital
11.2020 - 08.2022
Lead Childcare Teacher
Lee Health System
05.2017 - 07.2020
CHILS CARE MANGER
Kids Kastle Learning Center
10.2011 - 07.2017
No Degree - MEDICAL BILLING AND CODEING
Rasmussen University
PHLEBOTOMY -
SOUTHERN VOCATIONAL TRAINING
High School Diploma -
DUNBAR HIGH
Similar Profiles
KEIARA NOCENTKEIARA NOCENT
BHA/BHT at Park Royal HospitalBHA/BHT at Park Royal Hospital
Parth ParekhParth Parekh
Family Nurse practitioner at HNI Healthcare, Park Royal Hospital, PRN ShiftsFamily Nurse practitioner at HNI Healthcare, Park Royal Hospital, PRN Shifts
Susan Grube HicksSusan Grube Hicks
Unit Manager, 3N Medical Surgical Unit at HCA Florida Fawcett HospitalUnit Manager, 3N Medical Surgical Unit at HCA Florida Fawcett Hospital