Summary
Overview
Work History
Education
Skills
Timeline
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Katara Richards

Springfield ,MO

Summary

Sales associate with a track record at Retro Discount City, excelling in customer service and cash handling. Recognized for building lasting customer relationships and enhancing store appearance, contributing to increased sales. A reliable team player skilled in problem-solving and time management, dedicated to creating memorable shopping experiences.

Overview

3
3
years of professional experience

Work History

Sales Associate

Retro Discount City
Springfield Mo
08.2024 - 09.2025
  • Maintained organized merchandise displays to promote sales and improve store appearance.
  • Adapted quickly to changing priorities in a fast-paced retail environment, ensuring service continuity.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Attractions Attendant

Adventure Seekers
Branson Mo
06.2022 - 08.2024
  • Provided exceptional guest service by assisting visitors with questions and concerns.
  • Operated attractions efficiently, ensuring safety protocols were consistently followed.
  • Monitored ride performance, promptly reporting any issues to maintenance teams
  • Assisted in training new staff on operational procedures and customer engagement strategies.
  • Collaborated with team members to streamline operations during peak attendance periods.
  • Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
  • Supported promotional events within the park, actively engaging with guests and promoting various offers or activities available.
  • Managed ride queues effectively, reducing wait times and improving overall guest experience.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Handled cash transactions accurately as needed, maintaining trustworthiness and integrity within the workplace.
  • Increased guest return rates by creating memorable experiences through friendly interactions and exceptional service.
  • Conducted daily opening/closing procedures for assigned areas, guaranteeing seamless transitions between shifts for coworkers.
  • Built and established positive relationships with patrons, team members and supervisors.

Education

High School Diploma -

Branson High School
Branson, MO

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Flexible schedule
  • Store opening and closing
  • Product sales

Timeline

Sales Associate

Retro Discount City
08.2024 - 09.2025

Attractions Attendant

Adventure Seekers
06.2022 - 08.2024

High School Diploma -

Branson High School