Katarina Perez
Fort Lauderdale ,Florida
Summary
Dynamic and dedicated server with a proven track record. Excelling in multitasking and customer service. Recognized for resolving guest complaints swiftly and training new team members effectively. Strong communication skills and a commitment to cleanliness, enhancing the dining experience while fostering positive relationships with patrons. Known for collaborative approach and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Server / Barista / Bartender
Village Cafe
Fort Lauderdale, FL
01.2026 - Current
- Implemented suggestions for menu improvements based on guest feedback and preferences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Cafe Bastille
Fort Lauderdale, FL
12.2024 - 12.2025
- Implemented process improvements that increased service efficiency during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server /Lead Banquet Server/Bartender
Renaissance Hotel
Fort Lauderdale, FL
12.2024 - 12.2025
- Assisted in organizing special events, contributing to a successful and memorable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns, food and drinks.
- SEASONAL POSITION
Server / Host / Expo
First Watch
Pembroke Pines, FL
04.2020 - 11.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of tables and dining area.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Managed multiple tables efficiently, enhancing overall guest experience.
- Cultivated positive relationships with regular customers to promote loyalty and repeat business.
Skills
- Strong multitasking
- Leadership
- Professional appearance
- Allergy awareness
- Communications skills
- Creativity
- Problem solving
- Food presentation
- Friendly, positive attitude
- Teamwork and collaboration
- Organization and time management
Timeline
Server / Barista / Bartender
Village Cafe
01.2026 - Current
Server
Cafe Bastille
12.2024 - 12.2025
Server /Lead Banquet Server/Bartender
Renaissance Hotel
12.2024 - 12.2025
Server / Host / Expo
First Watch
04.2020 - 11.2024