Katarina Sniegowski
WAUKESHA
Summary
Detail-oriented professional with a strong background in customer service. Skilled in maintaining accurate records and fostering relationships, ensuring satisfaction and repeat business. Proven ability to enhance guest experiences through effective communication and time management. Committed to delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Univerity of Wisconsin- Stevens Point
08.2025 - Current
- Maintained accurate records of visitor traffic and inquiries for future reference.
- Handled incoming mail and packages, ensuring timely distribution to recipients.
- Collaborated with team members to enhance front desk procedures and customer service quality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Cashier
Newby Evergreen Farms
11.2021 - Current
- Maintained accurate cash drawer balance during shifts.
- Provided exceptional customer service, resolving inquiries and issues effectively.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Hostess
Texas Road House
03.2025 - 08.2025
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservation system to ensure optimal seating arrangements.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Collaborated with team members to deliver exceptional customer service.
- Answered customer questions about hours, seating, and menu information.
Education
Bachelor of Science - Psychology
University of Wisconsin-Stevens Point
Stevens Point, WI05-2029
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Univerity of Wisconsin- Stevens Point
08.2025 - Current
Hostess
Texas Road House
03.2025 - 08.2025
Cashier
Newby Evergreen Farms
11.2021 - Current
Bachelor of Science - Psychology
University of Wisconsin-Stevens Point