Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katarzyna Dimm

Duluth,GA

Summary

An impassioned, seasoned, and dependable professional thrives on delivering exceptional customer service and crafting unforgettable dining encounters for restaurant patrons. Proficient in intuiting customer preferences, I adeptly guide guests in making informed menu selections with warmth and expertise. Skillfully harmonizing wine with culinary offerings, I ensure an elevated dining experience.

Overview

8
8
years of professional experience

Work History

Server

Novo Cucina
01.2022 - Current
  • Informed guests on daily specials and appetizers, entrees, desserts, and other menu items ·
  • Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits ·
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Provided exceptional service to customer


Mathematics Teacher

Gwinnett County Public School System
08.2021 - Current
  • Administered assessments and standardized tests to evaluate student progress.
  • Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
  • Developed new courses and selected curriculum to fill course gaps for students pursuing degrees in mathematics.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Mentored students on individual basis to help develop math skills.

Server

Lucianos Ristorante
01.2016 - 12.2021
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.

Education

Bachelor of Science - Mathematics

Georgia Gwinnett College
Lawrenceville, GA
05.2021

Skills

  • Team Player
  • Age Verification
  • Hospitality service expertise
  • Hospitality best practices
  • Tableside Etiquette
  • Exceptional customer service
  • Wine Pairings

Languages

Polish
Native or Bilingual

Timeline

Server

Novo Cucina
01.2022 - Current

Mathematics Teacher

Gwinnett County Public School System
08.2021 - Current

Server

Lucianos Ristorante
01.2016 - 12.2021

Bachelor of Science - Mathematics

Georgia Gwinnett College

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Katarzyna Dimm