Kate Acosta-Molina
Des Moines,IA
Summary
Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Overview
2
2
years of professional experience
Work History
Shift Leader
Best Buy
11.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Team Member
Menchies Frozen Yogurt
06.2023 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Bachelor of Science - Occupational Therapy
Drake University
Des Moines, IA05-2030
High School Diploma -
Des Moines East High School
Des Moines, IA05-2024
Skills
- Strong verbal and written communication
- Creative problem solving
- Team collaboration and leadership
- Role modeling
Affiliations
- Delta Gamma | Alpha Lambda Chapter
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Best Buy
11.2023 - Current
Team Member
Menchies Frozen Yogurt
06.2023 - 11.2023
Bachelor of Science - Occupational Therapy
Drake University
High School Diploma -
Des Moines East High School
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