KATE AMANO
Citrus Heights,CA
Summary
A hardworking and passionate professional with an engaging personality and strong organizational skills, dedicated to the development of California public policy. Committed to supporting her team in achieving their goals, Kate excels in professional challenges that demand attention to detail, effective interpersonal communication, excellent time management, analytical thinking, and problem-solving abilities. As a motivated worker, Kate is always open to learning and enthusiastic about taking on new tasks or adapting quickly to developing needs and policies.
Overview
8
8
years of professional experience
Work History
Staff Services Analyst
Office of the Special Counsel | Dept. of Insurance
08.2023 - Current
- Nominated for the 2025 Insurance Commissioner's Award for Superior Accomplishment.
- Regularly staffs hearings and workshops in preparation for submission of Department regulations to the California Office of Administrative Law.
- Provided analysis of federal legislation to be used in executive-level briefs.
- Provided analytical support to the rulemaking process during the installment of Commissioner Ricardo Lara's Sustainable Insurance Strategy.
- Coordinated speakers for a global climate and insurance summit hosted by the Department in Los Angeles, California that brought together attendees from the United States, Canada, South America, Africa, Europe, and Asia.
- Builds and analyzes documents at the request of branch management.
- Performed data analysis alongside branch data research specialists and presented the findings as part of a team presentation to both Department executives and legal staff. As a result of this project, the team received the 4th Quarter California Department of Insurance Values Award for dedication, adaptability, and teamwork.
- Leads branch procurement, fulfilling supply needs through purchasing coordination and invoice processing.
- Regularly attends meetings held by the National Association of Insurance Commissioners (NAIC) and documents high-level discussions for executive-level staff.
- Staffed the Insurance Commissioner during the 2024 Summer NAIC National Meeting in Chicago, IL.
- Organized an internal, multi-day training for select state-wide department staff, coordinating with both the NAIC and department bureaus to host an in-person seminar attended by staff from multiple Department offices across California.
- Coordinates California's attendance at the NAIC National Meeting. These conferences take place three times a year throughout the country with attendance from all 50 states.
Server, Bartender
Mikuni Sushi
06.2019 - 08.2023
- Upsold high-profit items to enhance sales numbers.
- Trained new bartenders, servers, and barbacks to help maintain a talented team.
- Cultivated warm relationships with regular customers, built brand loyalty and brought in repeat business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Used POS system to enter orders, process payments, and issue receipts.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Crew Member, Shift Lead
Sourdough And Co.
04.2017 - 05.2019
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures, balanced tills, and helped lock up the restaurant at the end of the night.
- Escalated problems or complaints to the relevant supervisor or manager for resolution.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up the final bill and process various forms of payment.
Education
MBA - Finance
California State University - Sacramento
Sacramento, CA12.2026
Bachelor of Arts - Political Science, Minor in History
California State University, Sacramento
Sacramento, CA05.2023
Associate of Arts - Political Science
Sierra College
Rocklin, CA05.2021
Skills
- Microsoft Office (Word, Outlook, Excel, PowerPoint)
- Adobe Acrobat
- Document preparation and analysis
- Documentation, note-taking, and recordkeeping
- Data analysis
- Event Coordination
- Written and verbal communication
Timeline
Staff Services Analyst
Office of the Special Counsel | Dept. of Insurance
08.2023 - Current
Server, Bartender
Mikuni Sushi
06.2019 - 08.2023
Crew Member, Shift Lead
Sourdough And Co.
04.2017 - 05.2019
MBA - Finance
California State University - Sacramento
Bachelor of Arts - Political Science, Minor in History
California State University, Sacramento
Associate of Arts - Political Science
Sierra College
Similar Profiles
Jose RosaJose Rosa
Legal Research Strategist at US ARMY, Office of the Special Trial CounselLegal Research Strategist at US ARMY, Office of the Special Trial Counsel
Mary Darlene MagdalenoMary Darlene Magdaleno
Remote, Part-time, Temporary Executive Assistant at Special CounselRemote, Part-time, Temporary Executive Assistant at Special Counsel
Dominique Harper-HicksDominique Harper-Hicks
Paralegal Specialist at Internal Revenue Service-Office of Chief CounselParalegal Specialist at Internal Revenue Service-Office of Chief Counsel