Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kate Brady

Milwaukee,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I add my creativity and professionalism to all Business projects and situations. Time management and organization are two critical factors in making a business successful, and I bring those strengths to lead others to success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Guest Services Representative

Whirlyball
06.2023 - Current
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Handle all reservations and walk ins.
  • Dealt with all reservations and walk ins.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Suggested additional services to customers in order to meet upsell goals.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Hostess/Phone Worker/Curbside Runner

Lou Malnatis Pizzeria
06.2020 - 08.2022
  • Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
  • Prepared food in the kitchen for takeout and delivery orders.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assist servers and managers on the floor.

Flower Caretaker/Cash Handler

Welkes Flower Shop
08.2019 - 04.2020
  • Ensured all plants were healthy, so I could assist my coworkers in making perfect product arrangements for our customers.
  • Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
  • Maintained accurate records of calls placed and received.
  • Pleasantly greeted all callers and asked how to be of assistance.

Education

Bachelor's in Business Administration -

Marquette University
Milwaukee, WI
05.2026

High School Diploma -

Brookfield Central High School
06.2022

Skills

  • Customer Service
  • Project Management
  • Virtual Communication
  • Cash Handling
  • Staff Training
  • Upselling Skills

Certification

  • Virtual Business-Personal Finance Training - 2021


Timeline

Guest Services Representative

Whirlyball
06.2023 - Current

Hostess/Phone Worker/Curbside Runner

Lou Malnatis Pizzeria
06.2020 - 08.2022

Flower Caretaker/Cash Handler

Welkes Flower Shop
08.2019 - 04.2020

Bachelor's in Business Administration -

Marquette University

High School Diploma -

Brookfield Central High School
  • Virtual Business-Personal Finance Training - 2021


Kate Brady