Summary
Overview
Work History
Education
Skills
Timeline
Server

Kate Carpenter

Gallatin,Tennessee

Summary

Consistently enhance guest experiences while maintaining high standards of cleanliness and safety. Committed to delivering exceptional experiences through strong communication and adaptability. Dependable and punctual professional who consistently respects schedules and arrives prepared to contribute on time.

Overview

5
5
years of professional experience

Work History

Server

Brixx Wood Fired Pizza
Hendersonville, TN
11.2021 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Addressed customer inquiries and resolved issues professionally to enhance dining experience.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Host

Texas Roadhouse
Hendersonville, TN
10.2020 - 09.2021
  • Managed guest seating arrangements to optimize restaurant flow and minimize wait times.
  • Trained new hosts on operational procedures and customer service best practices.
  • Maintained cleanliness and organization of host stand and waiting areas to enhance guest experience.
  • Collaborated with kitchen and serving staff to ensure timely table turnover during peak hours.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

No Degree - English Literature

Pellissippi State Community College
Knoxville, TN
05-2024

High School Diploma -

Station Camp Highschool
Gallatin, TN
05-2022

Skills

  • Customer Service
  • Strong Communication
  • Adaptability
  • Decision-making
  • Conflict Resolution
  • Training
  • Reliability & Flexibility

Timeline

Server

Brixx Wood Fired Pizza
11.2021 - Current

Host

Texas Roadhouse
10.2020 - 09.2021

No Degree - English Literature

Pellissippi State Community College

High School Diploma -

Station Camp Highschool
Kate Carpenter