Kate Hanlon
Orlando
Summary
Dynamic professional with a proven track record at Pilates of Charleston, excelling in effective communication and Adobe Creative Suite. Skilled in crafting engaging content and executing marketing strategies that enhance client engagement. Recognized for leadership and adaptability in fast-paced environments, consistently delivering exceptional customer experiences and driving studio growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Representative
Pilates of Charleston
02.2025 - Current
- Serve as the first point of contact for clients, managing check-ins, class bookings, and package sales while delivering friendly and energetic customer service.
- Design and publish monthly newsletters, branded graphics, Instagram reels and stories using Canva and Adobe Creative Suite to drive engagement and promote studio offerings.
- Create consistent and on-brand content that aligns with studio goals and values to highlight studio events.
- Monitor and respond to client inquiries via phone and email, ensuring efficient and professional communication.
- Maintain studio cleanliness and organization to support a positive client experience and uphold studio standards.
- Collaborate regularly with studio management and leadership to develop and execute communication and marketing strategies that support growth and success.
Certified SRT Pilates Instructor
Fit407, Fit850
Winter Park/Tallahassee
05.2024 - 08.2024
- Designed and conducted individualized and group pilates sessions to improve clients' form, physical condition, and overall health and well-being.
- Assessed clients' limitations and goals to create customized workout plans.
- Provided clear instructions and demonstrations of exercises, ensuring proper form and technique.
- Monitored and motivated clients throughout sessions, offering modifications and adjustments as needed.
Student Note Taker
The Ohio State University Student Learning Disabilities Center
05.2024 - 07.2024
- Remained a detail-oriented and reliable student note-taker committed to enhancing the academic experience for students with registered disabilities at Ohio State University.
- Demonstrated strong organizational and communicative skills and dedication to maintaining confidentiality and sensitivity. Provided high accuracy and attention to detail and became proficient in using digital note-taking tools and software.
- Reviewed and edited notes for clarity, completeness, and readability before submission.
Retail Associate
Charyli
Winter Park
12.2022 - 08.2023
- Delivered exceptional customer service by assisting clients in product selection and ensuring a positive shopping experience.
- Maintained an organized store layout, ensuring all merchandise was stocked and displayed correctly.
- Handled point-of-sale transactions accurately, including processing cash, credit card payments, returns, and online orders.
- Assisted in inventory management, including receiving and sending shipments and completing stock checks.
- Cultivated and maintained customer relationships through personalized shopping experiences and efficient communication skills.
Education
College of Charleston - Communications
College of Charleston
Charleston, SC05.2026
Skills
- Effective communication
- Adobe Creative Suite
- Communication
- Social media management
- Market research
- Copywriting
- Writing
- Leadership
- Team collaboration
- Critical thinking
- Adaptability
Websites
Accomplishments
- Dean's List, Fall 2024 - Spring 2025
Certification
- Certified Slow Resistance Reformer Pilates Trainer
References
References available upon request.
Timeline
Front Desk Representative
Pilates of Charleston
02.2025 - Current
Certified SRT Pilates Instructor
Fit407, Fit850
05.2024 - 08.2024
Student Note Taker
The Ohio State University Student Learning Disabilities Center
05.2024 - 07.2024
Retail Associate
Charyli
12.2022 - 08.2023
College of Charleston - Communications
College of Charleston
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