Kate Henkel
Eugene,OR
Summary
University of Oregon STEM student with a strong history of exceptional customer service in a high-volume restaurant, assisted living, and memory care facilities. Skilled in clear communication, problem-solving, organization, and quick integration into new work. Seeking part-time customer service opportunities in Eugene, OR.
Overview
2
2
years of professional experience
Work History
Hostess
Sunset Grill and Bar
Gig Harbor, WA
06.2025 - 09.2025
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Communicated effectively with kitchen team to improve efficiency in service during peak service times.
- Recalled regular guests' preferences, tailoring orders accordingly for overall dining satisfaction.
- Monitored dining area consistently to anticipate guests' needs and ensured timely service.
Server
The Lodge at Mallard’s Landing
Gig Harbor, WA
11.2023 - 10.2024
- Executed resident-focused dining service in senior living community, ensuring high standards of hospitality.
- Managed order accuracy, food delivery, and table resets in a detail oriented dining room to enhance resident satisfaction.
- Collaborated with kitchen staff and caregivers to ensure compliance with dietary restrictions and allergies.
- Maintained health, safety, and sanitation standards during service and when completing side work.
Education
Bachelor of Science - Biology
University of Oregon
Eugene, Oregon06-2029
Skills
- Order accuracy
- Customer service
- Guest engagement
- Efficiency
- Communication
- Collaboration
- Conflict resolution
- Self-management
Accomplishments
- Apex Scholarship Recipient: Awarded merit-based scholarship from the University of Oregon in recognition of strong academic achievement.
- Elected Captain of Varsity Girls Swimming (Peninsula High School): Led a team of 40+ athletes with effective communication and guidance in a high-performance environment.
Timeline
Hostess
Sunset Grill and Bar
06.2025 - 09.2025
Server
The Lodge at Mallard’s Landing
11.2023 - 10.2024
Bachelor of Science - Biology
University of Oregon