Kate Mackintosh
Salt Lake City
Summary
Detail-oriented individual with a solid background in customer service and food safety. Committed to delivering exceptional client support and fostering a positive atmosphere, driving satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Yogasource Los Gatos
San Jose
07.2024 - Current
- Greeted clients warmly upon arrival, creating a welcoming atmosphere.
- Answered phone calls promptly, providing information and scheduling appointments.
- Assisted clients with inquiries about classes and membership options effectively.
- Maintained cleanliness and organization of reception area to enhance client experience.
- Processed payments and handled transactions accurately at the front desk.
Employee
Amato Pizzeria
San Jose
12.2022 - 06.2024
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Assisted in inventory management and stocked supplies as needed.
- Provided friendly customer service and addressed guest inquiries promptly.
- Participated in training new staff on food handling and service protocols.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Education
Bachelor of Science - Business Management
University of Utah
Salt Lake City, UT06-2029
Skills
- Customer service
- Take-out service
- Food and beverage pairings
- Dining crew workflow optimization
- Dining customer service
- Supply restocking
- Point of sale operation
- Food safety
Certification
Servsafe Certificate
Accomplishments
High School Diploma
Timeline
Front Desk Receptionist
Yogasource Los Gatos
07.2024 - Current
Employee
Amato Pizzeria
12.2022 - 06.2024
Bachelor of Science - Business Management
University of Utah