Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Kate Mikhailova

Citrus Heights,CA

Summary

Adaptable crew member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Iveta
09.2023 - 06.2024
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

UX/UI Design Intern

UCSC Creative Tech Design Club
09.2022 - 06.2023
  • Gained valuable hands-on experience working on diverse projects ranging from corporate branding initiatives to digital marketing campaigns.
  • Supported social media efforts by designing visually engaging graphics that aligned with brand guidelines.
  • Helped maintain organized archives of design assets for efficient retrieval when needed.

Crew Member

McDonald's
06.2020 - 07.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Bella Vista High School

Bachelor of Science - Computer Science

University of California Santa Cruz
06.2026

Skills

  • Customer Service
  • Team Work
  • Time Management
  • Communication
  • Multitasking
  • Adaptability

Certification

  • Certificate of Recognition: Graduation from San Juan Unified School District AVID Program, 2022
  • Completion Certificate of Computer Science Pathway, 2022

Awards

  • Outstanding Community Service through BV Tutoring
  • High Honor Roll: Fall 2019
  • Perfect Attendance: 2018-2019
  • Student of The Month: November/December, 2019

Timeline

Server

Iveta
09.2023 - 06.2024

UX/UI Design Intern

UCSC Creative Tech Design Club
09.2022 - 06.2023

Crew Member

McDonald's
06.2020 - 07.2021

High School Diploma -

Bella Vista High School

Bachelor of Science - Computer Science

University of California Santa Cruz

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Kate Mikhailova