Summary
Overview
Work History
Education
Skills
Volunteer Experience/Hobbies
Timeline
Generic

Kate Naca

Columbus,Ohio

Summary

Senior Project Manager with over 10 years of experience. Excellent client oversight and issue resolution talents. Highly effective in overseeing multiple projects and coordinating stakeholders. Dedicated to detail-oriented leadership and goal-oriented planning. Comfortable with meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver positive results.

Overview

15
15
years of professional experience

Work History

Senior Project Manager

BerryDunn
03.2020 - 11.2023
  • Project manager for client projects surrounding Centers for Medicare and Medicaid Services (CMS) Certifications, during the implementation of the Medicaid Management Information System (MMIS) program. This project is necessary for each state to receive federal funding for Medicaid.
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Drafted and reviewed multiple documents including deliverables, RFPs, KPIs, APDs and SOWs.
  • Developed comprehensive project plans, identified risks and mitigation strategies for timely completion.
  • Contributed to New Business Development efforts prepared proposals and reviewed grant applications.
  • Collaborated with multiple service areas and provided Independent Verification and Validation (IV&V) and Stream-lined Modular Certification (SMC) expertise on the requirements, artifacts, and evidence necessary for the project.
  • Mentored junior project managers and team members to enhance their skills and career growth.

Project/Implementation Manager

Aetna One Advocate
06.2018 - 03.2020


  • Developed project plans for multiple implementations to achieve business goals.
  • Identified gaps or challenges that arose during the project and pinpointed improvement opportunities.
  • A self-starter, offered problem solving solutions and kept the organizations core values and customer in mind.
  • Took a leadership role in coordinating senior level executives and the customer during site visits
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Executive Assistant

Aetna National Accounts Operations
12.2015 - 06.2018
  • Supported Vice President of Network and Business Operations. Performed required project management, administrative – including travel, calendars, communications, and expense management for the leadership team and compliance activities within defined deadlines
  • Supported President of National Accounts performing administrative services requiring high level of sensitivity and confidentiality
  • Facilitated monthly operational results reporting through documentation of customer data, network compliance, and coordinating input from multiple teams.
  • Developed important materials for leadership meetings and conferences.
  • Held strong collaborative working relationships with internal and external customers, coordinated working sessions.

Sr. Administrative Assistant

Aetna Better Health of Ohio
12.2013 - 12.2015
  • Supported Ohio Medicaid Plan CEO, COO, and Sr. Leadership members with appointments and meetings, travel accommodations, and coordinated external business relationships
  • Planned and facilitated cross functional team meetings in support of driving growth and retention
  • Completed weekly and monthly projects in support of meeting business requirements
  • Coordinated on-boarding for 100+ new hires with the start-up health plan including employment verification, IT set-up, required supplies, training and education, and system access to perform responsibilities
  • Acted as interim manager for staff hired without a manager during the implementation process
  • Helped train new managers on HR and IT processes when they come on board
  • Worked closely with compliance to ensure all deadlines and deliverables were met.
  • Maintained relationships with external customers, coordinated meetings, and worked on various projects and workflows.

Riding Instructor/Barn Hand

Blacklick Bend Farm/Jump For It
06.2010 - 04.2014
  • Enhanced rider safety by having structured lesson plans and providing clear instructions.
  • Increased client satisfaction by developing lessons according to individual skill level and goals.
  • Performed evening feed and night check at the farm
  • Routinely checked horses for any health issues
  • Assisted the head trainer in riding client’s horses
  • Provided the clients with detailed updates on their horses’ health and progress
  • Supervised turnout and hand walking for injured horses.

Network Coordinator

Aetna Better Health of Ohio
02.2013 - 12.2013
  • Enhanced network efficiency by implementing proactive monitoring and contract maintenance strategies.
  • Compiled contracts and conducted a detailed review to find any missing or incorrect information
  • Contact the provider’s office manager to collect any missing information by phone, email, or fax
  • This built on my social skills and professionalism
  • I then replace the missing or incorrect information with the correct information
  • Review detailed provider contracts and enter data into contracts database for use by the field managers.

Office Associate

The Ohio State University Medical Center
02.2009 - 07.2012
  • Improved office efficiency by streamlining administrative duties and developing time saving strategies.
  • Scheduled patients, collected co-pays, registered patients for their first appointments, and managed 10 physical therapists patient schedules
  • Billed patients according to the services provided.
  • Updated patients’ demographic and health insurance information in database to ensure recorded information is accurate and up to date.
  • Handled sensitive patient information with discretion, ensuring confidentiality and maintaining trust.

Education

MBA - Business Administration And Management

Mount Vernon Nazarene University
Mount Vernon, OH
05.2017

Bachelor of Arts - Psychology

Ohio Dominican University
Columbus, OH
01.2008

Skills

  • Six Sigma Green Belt Certified
  • Proficient in Microsoft Word, Excel, Power Point, Project, and Outlook
  • Requirements Gathering
  • Agile and Waterfall Methodology
  • Scope Management
  • Schedule Coordination
  • Cross-Functional Communication
  • Documentation Management

Volunteer Experience/Hobbies

  • Mid-Ohio Foodbank-Volunteer monthly
  • United States Equestrian Federation-Horse Show Participant
  • American Pool-Players Association-Pool Player Participant

Timeline

Senior Project Manager

BerryDunn
03.2020 - 11.2023

Project/Implementation Manager

Aetna One Advocate
06.2018 - 03.2020

Executive Assistant

Aetna National Accounts Operations
12.2015 - 06.2018

Sr. Administrative Assistant

Aetna Better Health of Ohio
12.2013 - 12.2015

Network Coordinator

Aetna Better Health of Ohio
02.2013 - 12.2013

Riding Instructor/Barn Hand

Blacklick Bend Farm/Jump For It
06.2010 - 04.2014

Office Associate

The Ohio State University Medical Center
02.2009 - 07.2012

MBA - Business Administration And Management

Mount Vernon Nazarene University

Bachelor of Arts - Psychology

Ohio Dominican University
Kate Naca