Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kate Celiwe Sithole

Baraboo

Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Kitchen professional with experience in maintaining cleanliness and hygiene standards in fast-paced environments. Known for consistent performance and supporting kitchen operations effectively. Reliable team member with focus on collaboration and adaptability, ensuring smooth kitchen workflow.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Childcare Provider

Cultural care aupair
01.2023 - 01.2025

Housekeeping and Laundry Attendant and Babysitter

Tracey
08.2023 - 10.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Sorted, laundered and put away various laundry items.
  • Returned emptied garbage receptacles to proper locations.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Housekeeper Volunteer

Emerald Resort and Casino ( Chalets )
12.2020 - 06.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.

zookeeper

Emerald Resort and Casino Zoo World
12.2020 - 05.2021
  • Create and implement enrichment programs for the animals in the zoo, focusing on their physical and mental well-being to ensure they thrive in their environment and provide visitors with an engaging and educational experience
  • Collaborate with the events team to organize and execute special animal encounters or shows for guests, enhancing their overall experience at Emerald Resorts and Casino
  • Coordinate and conduct educational tours and presentations for visitors, showcasing the animals' unique behaviors and characteristics to enhance their experience at Emerald Resorts and Casino
  • Utilize your knowledge of animal behavior and welfare to create and maintain an engaging and interactive educational program for guests, highlighting the unique personalities and characteristics of the animals at Emerald Resorts and casino
  • Implement emergency response procedures and protocols to ensure the safety and well-being of the animals in the event of natural disasters or unexpected incidents at Emerald Resorts and Casino

Dishwasher

Emerald Resort and Casino Chalets
04.2018 - 10.2020
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Monitored dishwashing machines for proper functioning.

Education

Diploma - Ecotourism management

Vaal University of Technology
Gauteng
11.2021

Skills

  • Customer service
  • Strong Scheduling Skills
  • Communication skills
  • Food service
  • Guest Experience Management
  • Leadership
  • Microsoft word
  • Microsoft excel
  • Teamwork
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Cleaning techniques
  • Complex Problem-solving
  • Multitasking and organization
  • Punctuality
  • Safety awareness
  • Dishwasher operation
  • Waste disposal
  • Utensil sorting
  • Plate sorting

Certification

  • Child Development in Depth with Learning Disabilities
  • Online Business Entrepreneurship
  • Criminal minds and criminal investigations

References

Brianna Wallace ( cultural care) :989 763 7155

: bfmfuller21@gmail.com

Tracey ( housekeeper) : 737 600 5790

Elana smalberger (zookeeper, dishwasher) : +27 (82) 598-5424

Timeline

Housekeeping and Laundry Attendant and Babysitter

Tracey
08.2023 - 10.2023

Childcare Provider

Cultural care aupair
01.2023 - 01.2025

Housekeeper Volunteer

Emerald Resort and Casino ( Chalets )
12.2020 - 06.2022

zookeeper

Emerald Resort and Casino Zoo World
12.2020 - 05.2021

Dishwasher

Emerald Resort and Casino Chalets
04.2018 - 10.2020

Diploma - Ecotourism management

Vaal University of Technology
Kate Celiwe Sithole