Kate St. Laurent
Connection
Manchester
28
years of professional experience
Results-driven professional with a focus on client satisfaction and strategic thinking. Known for implementing revenue-enhancing strategies and mentoring junior account managers to improve team capabilities, ultimately driving long-term client relationships.
Work History
Sr. Account Manager
25 Years 1 Month- Cultivated client relationships, enhancing satisfaction and fostering long-term retention.
- Managed client relationships to ensure high levels of satisfaction and promote long-term retention.
- Coordinated project timelines and deliverables, aligning outcomes with client expectations.
- Collaborated with cross-functional teams to deliver tailored solutions that meet client needs.
- Oversaw project timelines and deliverables to ensure alignment with client expectations.
- Developed strategies that increased revenue from existing accounts through targeted upselling and cross-selling initiatives.
Inside Account Manager
2 Years 10 Months- Developed tailored solutions by collaborating with cross-functional teams to meet customer needs.
- Consistently met or exceeded quarterly sales targets through diligent account management efforts.
Education
Bachelor of Science - Marketing
Associate of Science - Business Administration
Skills
Client relations
Client retention strategies
Business development
Negotiation strategies
Territory management
Client onboarding
Strategic alliances
Digital marketing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Several years of sales achievement awards
Timeline
Sr. Account Manager
Connection
08.2001 - CurrentRead More
Inside Account Manager
Connection
10.1998 - 08.2001Read More
Southern New Hampshire University
Bachelor of Science from Marketing
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Southern New Hampshire University
Associate of Science from Business Administration
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