Katelin Cimino
Burleson,TX
Summary
Results-driven Inside Sales professional with 5+ years of experience generating revenue, managing multimillion-dollar account portfolios, and driving outbound prospecting initiatives. Proven success engaging decision makers, uncovering customer needs, expanding product penetration, and delivering exceptional service across cross-functional teams. Strong communicator with expertise in CRM usage, quoting, customer training, and developing long-term account relationships. Brings a proactive, collaborative, “play to win” work ethic aligned with Motion Industries’ culture.
Overview
14
14
years of professional experience
Work History
Inside Sales Representative
RS Americas
11.2023 - Current
- Make proactive outbound calls to assigned customers to drive sales growth and identify add-on product opportunities.
- Manage a sales portfolio exceeding $3M+ in annual revenue, ensuring consistent follow-up and account development.
- Partner with customer service, product specialists, and sales teams to execute customer needs accurately and efficiently.
- Utilize CRM daily to log opportunities, quote activity, customer notes, and pipeline progress.
- Provide product knowledge support and assist customers with online ordering tools to simplify buying processes.
Inside National Account Manager
RS Americas
02.2020 - 05.2023
- Managed a $5M+ annual revenue portfolio across multiple locations, delivering solutions that increased customer share of wallet.
- Led outbound outreach to engage existing accounts, identify unmet needs, and convert quoting opportunities into sales.
- Maintained detailed CRM records to ensure accurate forecasting and follow-up on open quotes.
- Collaborated with internal divisions to ensure seamless order entry, tracking, and issue resolution.
- Built strong rapport with decision makers to position value-added services and expand product categories purchased.
Commercial Project Coordinator
Mansfield Glass and Windows
10.2019 - 02.2020
- Coordinated project schedules, installations, material deliveries, and field technician assignments.
- Ensured accuracy of large-scale project contracts, warranties, and billing documentation.
- Tracked budgets, milestones, estimates, and invoices while maintaining high attention to detail.
- Managed communication between clients, contractors, and internal teams to facilitate smooth project execution.
- Developed and maintained detailed project documentation, including contracts, specifications, and change orders.
Purchasing Expeditor
Andritz Separation
02.2016 - 10.2019
- Coordinated supplier deliveries and monitored lead times to ensure on-time production support.
- Managed expedited orders, maintained accurate purchase order visibility, and communicated updates to internal teams.
- Verified material condition and delivery status to meet operational timelines.
- Monitored inventory levels and initiated orders to maintain stock consistency.
- Streamlined communication between vendors and internal teams to enhance order accuracy.
Customer Care
Fort Worth Harley Davidson
06.2012 - 02.2016
- Provided personalized customer service throughout the buying process, focusing on needs-based selling.
- Maintained merchandising and service standards to deliver a positive customer experience.
- Built strong customer relationships that supported repeat business and referrals.
Education
Associate of Science - Business Administration
Weatherford College
Weatherford, TX05.2012
Skills
- Exceptional customer service
- Attention to detail
- Product knowledge
- Relationship development and management
- Customer relationship management
- Driven
- Issue resolution
- Data entry
- CRM proficiency
- Order management
- Salesforce CRM
- B2B sales
- Lead qualification
- Client retention
Timeline
Inside Sales Representative
RS Americas
11.2023 - Current
Inside National Account Manager
RS Americas
02.2020 - 05.2023
Commercial Project Coordinator
Mansfield Glass and Windows
10.2019 - 02.2020
Purchasing Expeditor
Andritz Separation
02.2016 - 10.2019
Customer Care
Fort Worth Harley Davidson
06.2012 - 02.2016
Associate of Science - Business Administration
Weatherford College