Katelin Easterson
Los Angeles
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Coffee Bean & Tea Leaf
08.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Cashier
Noah's Bagels
05.2022 - 08.2022
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
California Connections Academy
Los Angeles CA01.2024
Skills
- Beverage Preparation
- Food Preparation
- Ordering Procedures
- Opening and closing duties
- POS Systems
- Payment Collection
- Returns processing
- Data Security
- Proofreading
- Document processing
- Resourceful
- Document Preparation
Timeline
Barista
Coffee Bean & Tea Leaf
08.2022 - Current
Cashier
Noah's Bagels
05.2022 - 08.2022
High School Diploma -
California Connections Academy
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