Katelyn Demello
Cameron,NC
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
Sanford, NC
11.2022 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Assembly Line Worker
Resource Manufacturing
Sanford, NC
08.2016 - 09.2018
- Worked quickly and efficiently while maintaining high standards of quality control.
- Assembled component parts of items and completed hand-finishing of final products.
- Followed standard operating procedures while performing tasks on the assembly line.
- Assembled components of a variety of products, adhering to production specifications.
- Boxed, labeled and moved items to keep production lines moving swiftly.
Sales Associate
Dollar General
Sanford, NC
08.2014 - 07.2015
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
Assembler
Caterpillar
Sanford, NC
07.2013 - 07.2014
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Record production data such as number of units produced, rejected items.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Assembled and completed products according to production schedules.
- Assembled machinery from component parts, following prescribed instructions to support correct configurations.
Education
High School Diploma -
Western Harnett High School
Lillington, NC06-2011
Skills
- Sales Development
- Payment Processing
- Product Sales
- Retail Loss Prevention
- Excellent Communication Skills
- Store Opening and Closing
- Teamwork and Collaboration
- Flexible Schedule
Certification
- Career Readiness Certificate
Languages
English
Full Professional
Affiliations
- Family activities with the kids!
References
References available upon request.
Timeline
Sales Associate
Walmart
11.2022 - Current
Assembly Line Worker
Resource Manufacturing
08.2016 - 09.2018
Sales Associate
Dollar General
08.2014 - 07.2015
Assembler
Caterpillar
07.2013 - 07.2014
High School Diploma -
Western Harnett High School
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