Katelyn Fergusson
Bethpage,TN
Summary
Knowledgeable Certified Medical Assistant with an exceptional background in Phlebotomy handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Allergy ENT Associates
Hermitage, TN
01.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
Phlebotomist
Ballad Health, Bristol Regional Medical Center
Bristol, TN
01.2023 - 12.2023
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Assisted in the training of new phlebotomists.
- Performed quality control tests on collected specimens.
- Responded quickly and effectively to emergency situations.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Education
Bachelor of Science - Microbiology
East Tennessee State University
Johnson City, TN05-2022
Skills
- Patient-focused care
- Clear Communication
- Time management
- Team focused
- reliable
- Conversant in American Sign Language
Affiliations
- Skiing
- CrossFit
- Harry potter fanatic
- Dog lover
- Family oriented
Timeline
Medical Assistant
Allergy ENT Associates
01.2024 - Current
Phlebotomist
Ballad Health, Bristol Regional Medical Center
01.2023 - 12.2023
Bachelor of Science - Microbiology
East Tennessee State University
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