Compassionate Medical Assistant of 5+ years with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs via RTM/RPM, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
1
1
Certification
Work History
Medical assistant hybrid
Boca raton obgyn
Remote
2019 - 2023
Demonstrated strong communication and interpersonal skills to foster rapport with patients in remote settings.
Assisted in navigating electronic health record (EHR) systems and documentation procedures, including Epic, Athena, Oracle, Cerner, and Meditech. Supported teams in maintaining accurate patient records and documentation standards. Collaborated with staff to streamline EHR processes and improve user experience.
Ensured strict adherence to HIPAA guidelines while safeguarding patient confidentiality.
Assisted patients in scheduling and coordinating medical appointments with healthcare providers. Managed calendar appointments and sent reminders for timely healthcare delivery.
Facilitated setup of RTM/RPM activities through diligent monitoring and follow-up of patients utilizing remote health devices.
Facilitated communication with nursing staff and healthcare providers to resolve health-related inquiries and concerns.
Oversaw maintenance of accurate and current patient records, encompassing medical histories, treatment plans, and encounters.
Monitored and enforced adherence to healthcare regulations and privacy laws.
Facilitated patient communication by providing information, addressing inquiries, and ensuring support throughout care journeys.
Facilitated effective communication among patients, healthcare providers, and team members to ensure alignment on care plans and updates.
Leveraged telehealth platforms and virtual communication tools to enhance patient engagement.
Demonstrated strong communication and interpersonal skills to foster rapport with patients in remote settings.
Executed effective organizational and time-management strategies to optimize virtual visit coordination and appointment scheduling.
Demonstrated proficiency in medical terminology to enhance communication within healthcare settings.
CMA/telehealth
DSA dermatology-Augusta, GA
Augusta, GA
2024 - 2026
Oversaw cleaning, sterilization, and inventory management of instruments and supplies.
Provided hands-on assistance during Mohs procedures and wound closure repairs.
Oversaw lab and pathology processing of Mohs specimens.
Assisted in preparing and freezing tissue samples for analysis. Supported maintenance of optimal storage conditions for tissue preservation. Aided laboratory team in specimen preparation for research.
Coordinated patient preparation for medical procedures to ensure safety and comfort.
Performed direct and indirect perioperative tasks to ensure patient safety during surgical and endoscopic procedures.
Evaluated patients' skin conditions to formulate effective treatment plans.
Assessed and refined patients' medical histories to guarantee precision.
Documented and managed comprehensive records of patient symptoms.
Executed thorough analysis of information pertaining to skin health conditions.
Managed administration of medication prescriptions to ensure patient health and recovery.
Instructed patients on treatment options to empower informed decision-making.
Assessed and analyzed effectiveness of skin treatment protocols to enhance patient outcomes.
Delivered anesthesia administration to enhance patient comfort during biopsy procedures.
Executed injection administration with precision, ensuring strict adherence to safety protocols.
Spearheaded iPledge program initiatives to foster community engagement.
Assisted healthcare teams by applying dressings to wounds and monitoring healing progress. Supported maintenance of cleanliness and safety standards in treatment areas. Collaborated with nursing staff to facilitate timely care for patients with wounds.
Assisted with suture removal for patients. Supported healthcare team in enhancing patient comfort during procedures. Followed established protocols for safe suture removal.
Assisted with biopsies and excisions to aid in patient diagnosis and treatment. Supported medical staff in proper specimen handling and documentation. Helped maintain a sterile environment during procedures.
Utilized expertise in electronic health record (EHR) systems to optimize documentation accuracy.
Enforced HIPAA guidelines to safeguard patient confidentiality.