Katelyn Kincade
Troy,TN
Summary
Dynamic and results-oriented professional with a proven track record at Advance Auto Parts, enhancing customer satisfaction and streamlining inventory management. Expert in client relationship building and operations management, I excel in multitasking and maintaining meticulous attention to detail. My approach has consistently resulted in improved efficiency and client loyalty.
Overview
9
9
years of professional experience
Work History
Commercial Parts Professional
Advance Auto Parts
09.2019 - Current
- Increased customer satisfaction by providing timely and accurate information on product availability and specifications.
- Enhanced inventory management through meticulous tracking of stock levels and efficient reordering processes.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain client loyalty.
- Provided timely, insightful and accurate reports to upper management.
- Managed customer accounts and collected payments
Cashier
EW James & Sons
02.2018 - 09.2019
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Built relationships with customers to encourage repeat business.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Student Worker
Obion County Public Library
03.2016 - 02.2019
- Collected overdue book fees using library system to document payment and update patron accounts.
- Assisted students with troubleshooting common computer problems.
- Used library catalog system to assist patrons with locating books and other materials.
- Organized returned books and materials and assisted with shelving.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
Education
Bachelor of Science - Finance
University of Tennessee At Martin
Martin, TN07-2021
Skills
- Client relationship building
- Customer service
- Operations management
- Invoice processing
- Inventory auditing
- Attention to detail
- Time management
- Multitasking Abilities
- Reliability
- Organizational skills
Timeline
Commercial Parts Professional
Advance Auto Parts
09.2019 - Current
Cashier
EW James & Sons
02.2018 - 09.2019
Student Worker
Obion County Public Library
03.2016 - 02.2019
Bachelor of Science - Finance
University of Tennessee At Martin
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