Katelyn Manfredi
Orlando,FL
Summary
Adaptable General Manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Raising Cane's Restaurants
Orlando, Florida
07.2024 - Current
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Identified opportunities for cost savings and operational efficiency improvements.
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured compliance with company policies, procedures, and regulations.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Met business targets with streamlined operations strategies.
General Manager
Island Grove Wine Company
Kissimmee, FL
08.2017 - 07.2024
- Direct company operations with responsibility for profit and loss, scheduling, training, and inventory oversight including procurement of all products.
- Enhance customer experiences by executing robust quality assurance protocols.
- Established policies and standard operating procedures that enhance best business practices
- Onboard and educate team members
- Organize and manage winery events including Oktoberfest, wine pairings, and markets.
- Oversee, track, and optimize event budget.
- Invoice vendors and contracted services.
- Examined and obtained permits for vendors.
- Implication and maintenance of Aloha processing system
Education
Bachelor of Arts - Communication And Rhetoric
University At Albany
Albany, NY05.2015
Skills
- Staff Management
- Cost Reduction and Containment
- Facilities Management and Maintenance
- Special Events Planning
Timeline
Assistant General Manager
Raising Cane's Restaurants
07.2024 - Current
General Manager
Island Grove Wine Company
08.2017 - 07.2024
Bachelor of Arts - Communication And Rhetoric
University At Albany
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