- Pilates
- I participate in low-impact exercises to strengthen core muscles
- Team Sports
- Volunteering at local animal shelters and rescue organizations
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
Katelyn McCauley
Conway,AR
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Taylors Made
Mayflower, AR
03.2026 - Current
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed table settings and maintained cleanliness for optimal guest satisfaction.
- Assisted in training new servers on menu items and service standards.
Restaurant Hostess
Brave New Restaurant
2300 Cottondale Ln #105
06.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency during peak hours.
- Coordinated with servers and kitchen staff to enhance guest experience.
- Assisted in maintaining cleanliness and organization of dining area.
- Answered phone calls to take orders, give information and document reservations.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
Shift Lead
Subway
Bryant, AR
02.2023 - 05.2024
- Supervised team operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored new staff on food safety practices and customer service protocols.
- Managed inventory levels, conducting regular stock checks to minimize waste and maintain product availability.
- Implemented process improvements that enhanced workflow efficiency and reduced order preparation time.
Sales Associate
TJ Max
Kansas City, MO
02.2021 - 10.2021
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained knowledge of current sales promotions and trends to provide informed recommendations.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Organized merchandise displays to optimize product visibility and drive sales.
Education
High School Diploma -
Excelsior Springs High School
Excelsior Springs, MO05-2021
No Degree - Radiology
Pulaski Technical College
North Little Rock, ARSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Team collaboration
- Performance improvement
- Guest relations management
- Multitasking and organization
Interests
Timeline
Server
Taylors Made
03.2026 - Current
Restaurant Hostess
Brave New Restaurant
06.2025 - Current
Shift Lead
Subway
02.2023 - 05.2024
Sales Associate
TJ Max
02.2021 - 10.2021
No Degree - Radiology
Pulaski Technical College
High School Diploma -
Excelsior Springs High School