Katelyn Moore
Anderson,SC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains clean and safe work areas with diligent attention to important details.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Spencer's Gifts
11.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- By highlighting target merchandise with strategic promotional approaches, I was able to meet upsell goals.
- Maintained store cleanliness to ensure safety and mobility for all customers.
Work Program Office Representative
Warren Wilson College
08.2021 - 05.2024
- Streamlined office processes for improved workflow and increased productivity.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Handled confidential information with discretion, maintaining the privacy of clients and colleagues alike.
- Assisted with event planning, coordinating logistics for seamless execution of office functions.
- Monitored student timekeeping records and assisted students and supervisors with any timekeeping queries.
- Acted as a committee member to plan and execute working events for 300-400 participants.
- Regularly communicated with the student body to ensure work requirements were met each year.
Financial Aid Administrative Assistant
Warren Wilson College
08.2020 - 08.2021
- Followed up with students and families on missing or deficient application information and discussed status of applications.
- Provided excellent customer service to students and parents, answering inquiries about available financial aid programs.
- Facilitated timely disbursement of funds to eligible recipients through meticulous record-keeping and close monitoring of deadlines.
- Spoke enthusiastically with potential students and families about benefits of financial aid.
- Maintained and updated financial databases
- Walked students through the financial aid process, which included filling out tax forms, filing documents through government systems, preparing reports and updating account information.
Education
Bachelor of Arts - Gothic Literature
Warren Wilson College
Swannanoa, NC05.2024
High School Diploma -
T.L. Hanna High School
Anderson SC06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Recordkeeping
- Community involvement
- CPR Certified
- Task Prioritization
Certification
- Certified "LUV Expert", Spencer's Gifts - 2023-2024
- CPR Certified
Timeline
Sales Associate
Spencer's Gifts
11.2022 - 05.2024
Work Program Office Representative
Warren Wilson College
08.2021 - 05.2024
Financial Aid Administrative Assistant
Warren Wilson College
08.2020 - 08.2021
Bachelor of Arts - Gothic Literature
Warren Wilson College
High School Diploma -
T.L. Hanna High School
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