Katelyn Pitts

Optician

Vision Center South

09.2020 - Current

Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
Learned new catalog of items to present current options to patients.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing the overall quality of service provided to clients.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Passionate about learning and committed to continual improvement.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated strong organizational and time management skills while managing multiple projects.