Katelyn Puffeenbarger
Ravenna,OH
Summary
Hardworking and passionate job seeker with strong organizational skills with the ability to handle multiple projects simultaneously. Ready to bring my undergraduate accomplishments to the table while learning from professionals and being a dedicated hard-working team member willing to assist my co-workers as needed.
Overview
6
6
years of professional experience
Work History
Server
Another Broken Egg Cafe
12.2023 - Current
- Ensure optimal guest experience while obtaining a positive attitude.
- Record food and drink orders to the highest standard.
- Maintain customer service policies and procedures to ensure adherence to company standards.
- Help guests select food and beverage items based on preferences while presenting menu items.
Server
Cracker Barrel Old Country Store Inc
11.2020 - 10.2023
- Created a welcoming environment for guests while aiding their specific needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Par IV server where I was trusted with duties such as: being a leadership example.
- Meet expected sales goals for beverage and food promotions for the quarter.
Dental Assistant
Sullivan Orthodontics
04.2018 - 08.2020
- Cleaned and sanitized dental tools and equipment, and restocked supplies to prep for next patient and maintain health and safety practices.
- Operated office equipment such as printers, copiers, fax machines, and scanners, ensuring smooth operation of office tasks.
- Handled clerical tasks such as answering telephone calls and appointment confirmation calls to support office operations efficiently.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing orders for supplies when needed.
- Educate patients and families on how to efficiently take care of their braces.
Server
Summit Point Nursing Home
10.2017 - 04.2018
- Cultivated warm relationships with residents and families.
- Worked with POS system to place orders.
- Explained menu items with residents and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Helped residents who needed extra care while eating.
Education
Bachelor of Arts - Criminology
Kent State University
Kent, OH05.2023
Bachelor of Arts - Sociology
Kent State University
Kent, OH05.2023
Skills
- Microsoft Office
- Scheduling
- Computer Skills
- Writing and editing
- Clerical Support
- Supply Restocking
- Sales Techniques
Timeline
Server
Another Broken Egg Cafe
12.2023 - Current
Server
Cracker Barrel Old Country Store Inc
11.2020 - 10.2023
Dental Assistant
Sullivan Orthodontics
04.2018 - 08.2020
Server
Summit Point Nursing Home
10.2017 - 04.2018
Bachelor of Arts - Criminology
Kent State University
Bachelor of Arts - Sociology
Kent State University
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