- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- Animal Care
- Fundraising Events
- Reading
- Crafting and DIY Projects
- Animal Welfare Advocacy
- I have a passion for photography and editing photos
Katelyn Rivers
Topeka
Summary
Motivated student mainly experienced in the restaurant industry. Has an outgoing interest in the medical field and currently attends Washburn University to get her BSN. Proven ability to provide outstanding customer service, build relationships with customers, and foster a positive work environment. Possesses excellent communication skills and the ability to work seamlessly with other team members to ensure that all tasks are completed to the highest standard. Committed to providing a superior customer experience through a combination of prompt service and a friendly attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Stormont Vail Hospital
05.2025 - Current
- Assisted nursing staff with patient care activities and daily routines.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient care areas.
- Supported patients with mobility and personal hygiene tasks.
- Documented patient information accurately in electronic health records.
- Performed EKGs, bladder scans, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Crew Member
Sbarro
08.2023 - 11.2023
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Helped input Inventory and stocking accordingly.
- First worker to achieve 100% for a secret shopper.
Cashier
Checkers
08.2022 - 10.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Helped restock shelves when necessary to maintain an organized display area.
- Developed strong customer relationships to support satisfaction and loyalty.
- Enforced store safety and cleanliness standards, reducing hazards.
Crew Member
Dunkin Donuts
12.2021 - 04.2022
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Completed all store opening and closing procedures.
- Assisted in unloading stock from delivery trucks and stocking shelves accordingly.
- Planned ahead for potential problems that may arise during shift.
- Inspected product quality on a regular basis, reporting any discrepancies immediately.
Education
High School Diploma -
Lawrence High School
Lawrence, KS05.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Flexible schedule
- Attention to detail
- Safety awareness
- Cleaning and sanitizing
- Positive company representation
- CPR certification
- Basic life support
Certification
Certified Nursing Assistant
Interests
Timeline
Patient Care Technician
Stormont Vail Hospital
05.2025 - Current
Crew Member
Sbarro
08.2023 - 11.2023
Cashier
Checkers
08.2022 - 10.2022
Crew Member
Dunkin Donuts
12.2021 - 04.2022
High School Diploma -
Lawrence High School