Katelyn Shaffer
Asheville,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Earthbound Trading
Asheville , NC
06.2025 - Current
- Assisted customers in selecting products and provided knowledgeable recommendations.
- Maintained store cleanliness and organized merchandise displays for easy access.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Crew Member
Petersons Ice Cream
Gilbert, AZ
02.2025 - 06.2025
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Shift Lead
Zoyo Neighborhood Yogurt
Tempe , AZ
02.2023 - 06.2024
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Conducted regular inventory checks to maintain accurate stock levels.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Hostess
Molly Maguire's Irish Pub
Jim Thorpe, PA
08.2022 - 10.2022
- Greeted and welcomed guests upon arrival, ensuring a positive first impression.
- Maintained cleanliness and organization of the host stand and waiting area.
- Communicated wait times clearly to guests, managing expectations professionally.
Sales Associate
7-eleven Convenience Store
Jim Thorpe, PA
06.2021 - 10.2022
- Processed transactions accurately using point-of-sale systems and handled cash responsibly.
- Restocked inventory shelves promptly to ensure product availability for shoppers.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Crew Member
Dunkin Donuts & Baskin Robbins
Blakeslee, PA
01.2020 - 06.2021
- Prepared and served beverages and desserts to customers efficiently.
- Operated cash register, processed transactions, and handled customer inquiries.
- Maintained cleanliness of workstations and dining areas consistently.
Pantry Worker
Louies Prime Steak House
Lake Harmony, PA
10.2018 - 03.2019
- Assisted chefs in assembling dishes during peak service hours promptly.
- Prepared and organized ingredients for daily menu items efficiently.
- Maintained cleanliness and sanitation of pantry and storage areas consistently.
- Followed recipes accurately to support meal preparation standards consistently.
Education
High School Diploma -
Jim Thorpe Area High School
Jim Thorpe, PA06-2022
Skills
- Customer service
- Sales transactions
- Cash handling
- Time management
- Store organization
- Retail store operations
- Cash register operation
- Multi-tasking strength
- POS system operation
- Stocking and receiving
- Goal oriented
- Multitasking efficiency
- Attention to detail
- Customer engagement
- Beverage preparation
- Safety awareness
- Safe food handling
- Food preparation
- Sanitation compliance
Certification
- Bartending License
References
References available upon request.
Timeline
Sales Associate
Earthbound Trading
06.2025 - Current
Crew Member
Petersons Ice Cream
02.2025 - 06.2025
Shift Lead
Zoyo Neighborhood Yogurt
02.2023 - 06.2024
Hostess
Molly Maguire's Irish Pub
08.2022 - 10.2022
Sales Associate
7-eleven Convenience Store
06.2021 - 10.2022
Crew Member
Dunkin Donuts & Baskin Robbins
01.2020 - 06.2021
Pantry Worker
Louies Prime Steak House
10.2018 - 03.2019
High School Diploma -
Jim Thorpe Area High School
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