Overview
Work History
Education
Skills
Timeline
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Katelyn Sherman

Durham,NC

Overview

5
5
years of professional experience

Work History

Hostess

Six Pence Pub
Blowing Rock, NC
04.2024 - 07.2024
  • Assisted servers in bussing tables when needed during busy periods.
  • Maintained a clean and organized dining area.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Greeted guests upon arrival and escorted them to their tables.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Hostess

Mellow Mushroom
Raleigh, NC
07.2019 - 11.2019
  • Greeted guests upon arrival and escorted them to their tables.
  • Accurately recorded customer information into reservation system.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Education

Bachelor of Music - Music Therapy

Appalachian State University
Boone
05-2024

Skills

  • Guest Engagement
  • Server Support
  • Complaint Handling
  • Customer Service
  • Effective Multitasking
  • Strong interpersonal skills
  • Detail Oriented

Timeline

Hostess

Six Pence Pub
04.2024 - 07.2024

Hostess

Mellow Mushroom
07.2019 - 11.2019

Bachelor of Music - Music Therapy

Appalachian State University

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Katelyn Sherman