Katelyn Sherman
Durham,NC
Overview
5
5
years of professional experience
Work History
Hostess
Six Pence Pub
Blowing Rock, NC
04.2024 - 07.2024
- Assisted servers in bussing tables when needed during busy periods.
- Maintained a clean and organized dining area.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Greeted guests upon arrival and escorted them to their tables.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assisted in preparing the restaurant for opening and closing shifts.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Hostess
Mellow Mushroom
Raleigh, NC
07.2019 - 11.2019
- Greeted guests upon arrival and escorted them to their tables.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Bachelor of Music - Music Therapy
Appalachian State University
Boone05-2024
Skills
- Guest Engagement
- Server Support
- Complaint Handling
- Customer Service
- Effective Multitasking
- Strong interpersonal skills
- Detail Oriented
Timeline
Hostess
Six Pence Pub
04.2024 - 07.2024
Hostess
Mellow Mushroom
07.2019 - 11.2019
Bachelor of Music - Music Therapy
Appalachian State University