Katelyn Wimbish
Venice,FL
Summary
Motivated team members eager to tackle new projects.
Assisted colleagues by delegating tasks to achieve specific objectives.
Resolved customer complaints to enhance satisfaction.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
The Grand Luxury Cinema
VENICE, FL
06.2023 - Current
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Supported customers during service interruptions to ensure positive experiences.
- Worked collaboratively with team members to streamline operations and maintain shift efficiency.
- Monitored staff activities to promote effective workflows and a supportive workplace.
- Coordinated employee break schedules for optimal coverage on the floor.
- Executed drawer counts to ensure accurate inventory management.
- Handled refunds for orders and tickets.
- Trained and mentored team members on customer service standards and operational procedures.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and experience.
Summer Camp Counselor
Sarasota County Parks And Recreation
VENICE, FL
06.2022 - 08.2022
- Led daily activities and games for children ages six to twelve.
- Supervised campers during outdoor play and group sessions.
- Ensured safety protocols were followed at all times during camp events.
- Communicated with parents to address camper needs and concerns, fostering a supportive camp environment.
- Taught basic skills in arts, crafts, and sports to campers daily.
- Resolved conflicts between campers, promoting positive interactions and teamwork through effective communication.
- Engaged children in diverse activities, ensuring a safe environment while enhancing their creativity and teamwork skills.
Camp Counselor in Training
Sarasota County Parks And Recreation
VENICE, FL
06.2021 - 08.2021
- Supervised campers during recreational activities and ensured safety protocols.
- Facilitated team-building exercises and interactive games, fostering collaboration and social skills among children.
- Coordinated daily camp activities and programming for youth participants, enhancing their engagement and enjoyment.
- Organized cleanup and preparation for the next day, ensuring a safe and welcoming environment for campers.
Education
Associate of Arts - Still Deciding
State College of Florida
Bradenton, FL06.2026
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Venice High School
Venice, FL05.2025
Skills
Assisted customers with inquiries and product issues
Supported team efforts in collaborative projects
Facilitated resolution of conflicts among team members
Participated in decision-making processes during team meetings
Coordinated activities to promote team engagement
Managed multiple tasks effectively to meet deadlines
Communicated clearly with customers and team members
Demonstrated professional telephone etiquette when interacting with clients
Timeline
Shift Supervisor
The Grand Luxury Cinema
06.2023 - Current
Summer Camp Counselor
Sarasota County Parks And Recreation
06.2022 - 08.2022
Camp Counselor in Training
Sarasota County Parks And Recreation
06.2021 - 08.2021
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Venice High School
Associate of Arts - Still Deciding
State College of Florida