Katelyn Wright
Fairmont,WV
Summary
Detail-oriented individual with experience as a guest service representative and cashier. Known for delivering quality customer assistance and maintaining a positive environment, ensuring every interaction leads to customer satisfaction and loyalty.
Motivated professional with experience in customer service, tutoring, and special needs care. Recognized for strong patience and empathy, effectively assisting diverse client needs while promoting teamwork and positive interactions. Ready to leverage skills to enhance customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier
Walmart
Fairmont, WV
02.2026 - Current
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer and balanced register at shift end.
- Assisted customers with product inquiries and provided excellent service.
- Organized merchandise displays to enhance shopping experience.
Math Tutor Volunteer
Fairmont, WV
08.2025 - Current
- Assisted students in problem-solving techniques, fostering critical thinking and academic confidence.
- Facilitated group study sessions, promoting collaboration and peer learning among participants.
- Provided constructive feedback on homework assignments, quizzes, tests, and projects, enabling students to recognize areas for improvement and achieve academic growth.
Spanish Tutor
Fairmont, WV
08.2025 - Current
- Developed customized lesson plans to enhance Spanish language proficiency for diverse student groups.
- Implemented immersive teaching techniques to promote conversational skills and cultural understanding.
- Evaluated student progress through assessments and provided constructive feedback for improvement.
- Collaborated with parents to address learning challenges and adapt instructional strategies accordingly.
Special Needs Babysitter
Fairmont, WV
06.2020 - Current
- Developed individualized care plans to address specific needs of children with disabilities.
- Implemented behavioral management strategies to promote positive interactions and development.
- Coordinated engaging activities tailored to enhance social skills and cognitive growth.
- Monitored progress and adjusted interventions based on children's responses and feedback from parents.
- Improved motor skills for physically challenged kids through engaging exercises.
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
Whitehall, WV
06.2025 - 02.2026
- Greeted and seated guests, ensuring an inviting atmosphere and efficient flow.
- Managed reservations and waitlists, optimizing table turnover during peak hours.
- Collaborated with kitchen and service staff to address customer needs promptly.
- Trained new hosts on procedures, enhancing team performance and guest satisfaction.
- Monitored dining area for cleanliness and ambiance, creating a welcoming environment.
- Assisted in organizing special events, ensuring seamless execution of service standards.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
Cashier
Target
Bridgeport, WV
11.2025 - 01.2026
- Collaborated with team members to ensure store cleanliness and organization.
- Handled returns and exchanges in accordance with company policy.
- Adapted quickly to changes in store promotions and pricing updates.
- Participated in training sessions to improve product knowledge and service skills.
Guest Service Representative
Target
Bridgeport, WV
11.2025 - 01.2026
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new team members on operational procedures and customer engagement strategies.
- Managed inventory levels to ensure product availability and prevent stockouts during peak hours.
- Collaborated with team members to maintain a clean, organized, and welcoming store environment.
Education
High School Diploma -
East Fairmont High School
Fairmont, WV05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Accomplishments
- Promoted to Neighborhood Expert after only five months for exceptional performance.
Languages
Spanish
Limited Working
Extracurricular activities
Future Business Leader of America
Timeline
Cashier
Walmart
02.2026 - Current
Cashier
Target
11.2025 - 01.2026
Guest Service Representative
Target
11.2025 - 01.2026
Math Tutor Volunteer
08.2025 - Current
Spanish Tutor
08.2025 - Current
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
06.2025 - 02.2026
Special Needs Babysitter
06.2020 - Current
High School Diploma -
East Fairmont High School