Katelynn braney
Sandwich,Massachusetts
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Cotuit Fresh Market. Proven ability to deliver exceptional customer service and resolve concerns effectively. Skilled in cash handling and maintaining a pristine environment, contributing to a seamless shopping experience and fostering customer loyalty.
Overview
4
4
years of professional experience
Work History
Cashier
Cotuit Fresh Market
01.2024 - 07.2025
- Provided friendly and efficient customer service while accurately processing cash, credit, and mobile payments in a high-volume environment.
- Handled transactions quickly and accurately, ensuring minimal wait times and a smooth checkout experience.
- Maintained a clean, organized, and professional appearance of the checkout area at all times.
- Resolved customer concerns and questions with professionalism and a positive attitude, ensuring satisfaction and repeat business.
- Balanced cash drawer at the beginning and end of shifts, ensuring accurate accounting and proper cash handling procedures.
- Assisted with stocking shelves, restocking merchandise, and maintaining store cleanliness during downtime.
- Collaborated with team members and management to support overall store operations and customer service goals.
Restaurant Busser
Fishermans View
02.2021 - 03.2023
- Maintained impeccable dining room presentation by quickly and efficiently clearing, cleaning, and resetting tables between guests to ensure a seamless and upscale dining experience.
- Collaborated closely with servers, hosts, and kitchen staff to support smooth service flow and exceed guest expectations.
- Anticipated guest needs by refilling water glasses, delivering bread or condiments, and assisting with special requests promptly and discreetly.
- Handled glassware, flatware, and tableware with care to meet the restaurant's high standards of cleanliness and presentation.
- Ensured all service stations were fully stocked and organized throughout shifts to avoid delays in service.
- Upheld high standards of hospitality and professionalism in a fast-paced, detail-oriented environment.
- Demonstrated a strong understanding of fine dining etiquette and contributed to an elevated guest experience.
Education
Human Development And Services
Merrimack College
North Andover, MA05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Cotuit Fresh Market
01.2024 - 07.2025
Restaurant Busser
Fishermans View
02.2021 - 03.2023
Human Development And Services
Merrimack College
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