Katelynn Collins
Chapmanville
Summary
Compassionate and skilled Intake Counselor with a strong background in client advocacy and ethical practice. Proficient in motivational interviewing and crisis response, effectively facilitating communication between patients and multidisciplinary teams to enhance treatment outcomes.
Overview
3
3
years of professional experience
Work History
Intake Counselor
Highland Hospital
Charleston, WV
02.2023 - Current
- Conducted thorough patient assessments to determine appropriate treatment pathways.
- Facilitated communication between patients and multidisciplinary treatment teams.
- Developed and maintained accurate patient records in compliance with regulatory standards.
- Coordinated intake processes to streamline patient admissions and minimize wait times.
- Provided crisis intervention support, ensuring patient safety during emergencies.
- Collaborated with insurance providers to verify coverage and assist patients with financial options.
- Trained new team members on intake procedures and best practices for patient interaction.
- Provided crisis intervention services when needed, quickly assessing situations and connecting clients with emergency resources or support networks as appropriate.
Extern
Boone Memorial Hospital
Madison, WV
05.2025 - 08.2025
- Assisted in patient intake processes, ensuring accurate documentation and timely registration.
- Supported nursing staff with routine patient care tasks, enhancing workflow efficiency.
- Observed and learned hospital protocols to maintain compliance with safety standards.
- Participated in team meetings to discuss patient care strategies and contribute insights.
Education
Associate of Applied Science - Nursing
Southern West Virginia Community And Technical College
Logan05-2026
Master of Arts - Social Work
University of Kentucky
Lexington, KY05-2020
Bachelor of Science - Psychology
University of Pikeville
Pikeville, KY05-2018
Skills
- Client advocacy
- Assessment skills
- Motivational interviewing
- Ethical practice
- HIPAA
- Mental health support
- Suicide prevention
- Intervention planning
- Intake assessments
- Building rapport
- Skilled in intake interviewing
- Crisis response
Timeline
Extern
Boone Memorial Hospital
05.2025 - 08.2025
Intake Counselor
Highland Hospital
02.2023 - Current
Associate of Applied Science - Nursing
Southern West Virginia Community And Technical College
Master of Arts - Social Work
University of Kentucky
Bachelor of Science - Psychology
University of Pikeville