Katelynn Cox
Pleasant Plain
Summary
Experienced Pharmacy Technician specializing in high-volume operations, prescription processing, and medication management. Ensures FDA and HIPAA compliance while delivering safe and accurate patient care. Versatile in general labor roles, showcasing reliability and adaptability across diverse environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
Loveland
04.2014 - Current
- Maintained clean and organized pharmacy shelving and work areas.
- Coordinated with healthcare providers to ensure accurate prescription orders.
- Developed and maintained positive relationships with patients and healthcare providers.
- Adhered to infection control guidelines when handling hazardous materials.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Managed inventories, rotated stock, removed expired or damaged products, and resolved discrepancies in drug counts to maintain optimal medication availability.
- Provided exceptional customer service and answered patient inquiries promptly.
- Participated in continuing education programs designed to enhance job knowledge.
- Assisted pharmacists in preparing and dispensing prescriptions efficiently.
- Trained new employees on pharmacy operations and safety protocols to promote compliance and efficiency.
Team Member
McDonalds
Loveland
01.2012 - 06.2015
- Provided excellent customer service in a fast-paced environment.
- Handled cash transactions accurately and responsibly.
- Followed food safety guidelines to ensure quality standards.
- Assisted in food preparation and assembly tasks.
- Maintained cleanliness and organization of workstations.
- Trained new employees on company procedures and standards.
Education
High School Diploma -
St. Bernard Elmwood Place High School
St. Bernard, OH05-2013
Some College (No Degree) - Nursing
Beckfield College
Florence, KY06-2026
Skills
- Prescription processing
- Medication management
- Immunization administration
- FDA and HIPAA compliance
- Inventory control
- Client relationship management
- Patient advocacy
- Staff training and development
- Problem-solving skills
- Time management
- Verbal and written communication
- Active listening
Certification
- MCH Pediatric Abusive Head Trauma
Accomplishments
- 2021 Customer Care Award
Timeline
Senior Certified Pharmacy Technician
Walgreens
04.2014 - Current
Team Member
McDonalds
01.2012 - 06.2015
High School Diploma -
St. Bernard Elmwood Place High School
Some College (No Degree) - Nursing
Beckfield College