Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Katelynn DuMont

Augusta,GA

Summary

Results-driven Sales Associate with a proven track record of enhancing customer experience through effective sales strategies and teamwork. Known for reliability and flexibility in fast-paced environments, consistently achieving high customer satisfaction and driving sales growth.

Overview

8
8
years of professional experience

Work History

Sales Associate

Pawleys Island Mercantile, Home Of The Candy Cottage
Pawleys Island, SC
04.2023 - 01.2026
  • Managed inventory levels, ensuring optimal stock availability for customer demands.
  • Trained new staff on sales techniques and store policies to ensure consistent service quality.
  • Developed promotional displays to increase product visibility and drive sales growth.
  • Implemented upselling strategies that improved overall transaction value and customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Front Desk Receptionist

Dumont Brothers
Pawleys Island, SC
06.2021 - 04.2023
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Server

Rustic Table
Pawleys Island, SC
05.2018 - 08.2021
  • Managed customer inquiries and resolved complaints to enhance dining experience.
  • Collaborated with management on special events, enhancing guest engagement strategies.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Waccamaw High School
Pawleys Island, SC
06.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Friendly
  • Outgoing
  • Reliable and punctual
  • Flexible schedule
  • Conflict resolution
  • Store opening and closing
  • Sales strategies
  • Merchandise display
  • Product recommendations
  • Fitting room maintenance

Timeline

Sales Associate

Pawleys Island Mercantile, Home Of The Candy Cottage
04.2023 - 01.2026

Front Desk Receptionist

Dumont Brothers
06.2021 - 04.2023

Server

Rustic Table
05.2018 - 08.2021

High School Diploma -

Waccamaw High School
Katelynn DuMont