Katelynn Harris
Saint Charles,MO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Cashier
Fastlane
Saint Charles, MO
07.2022 - Current
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Francis Howell Central High School
Saint Charles, MO06-2020
Skills
- Cash Handling
- Payment Collection
- Customer Service
- POS Systems
- Customer Assistance
- ID Verification
- Customer Relations
- Conflict Resolution
- Staff Training
- Complex Problem-Solving
- Written and verbal communication
- Cleaning and sanitizing
- Organizational abilities
- Daily Reporting
- Issue Resolution
- Time management skills
- Customer service excellence
- Work Ethic and Integrity
- Professionalism and Courtesy
- Basic Math Competence
- Patience and Empathy
- Reliability and punctuality
- Problem-Solving
- Policies and Procedures
References
References available upon request.
Timeline
Cashier
Fastlane
07.2022 - Current
High School Diploma -
Francis Howell Central High School
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