Katelynn Peralta
New York,NY
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
2
2
years of professional experience
Work History
Clerical Receptionist
New York Psychotherapy and Counseling Center
09.2022 - Current
- Scheduled, coordinated, and confirmed appointments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Collected, verified, recorded, and processed incoming referrals.
- Developed customized training materials tailored to individual roles and responsibilities within the organization.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures, and processes.
- Supported prescribers by charting patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Intern
Manhattan Village Academy
05.2023 - 08.2023
- Supported Vice Principal in teacher evaluations, enhancing feedback process and outcomes
- Conducted individual student meetings, fostering academic and personal growth
- Engaged in 504 meetings, collaborating with teachers, students, and parents for tailored support
- Developed creative solutions to optimize administrative processes, significantly reducing paperwork and increasing overall efficiency
- Monitored academic progress of all students through regular review of assessment data to identify trends and potential areas of growth or concern.
Education
BACHELOR'S DEGREE - HUMAN SERVICE STUDIES
The State University of New York At Cortland
Cortland, NYSkills
- Microsoft Suite
- Google Workspace
- Onboarding and Training
- Medical Scribe
- Prior Authorizations
- Insurance Verification
- Medical Records Processing
- Certified in first aid and CPR
- Narcan training
Timeline
Intern
Manhattan Village Academy
05.2023 - 08.2023
Clerical Receptionist
New York Psychotherapy and Counseling Center
09.2022 - Current
BACHELOR'S DEGREE - HUMAN SERVICE STUDIES
The State University of New York At Cortland
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