Katelynn Soto
Philadelphia,Pennsylvania
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments, seeking a bartending position. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
JAMS, Inc
Philadelphia, PA
02.2021 - Current
- Performs administrative tasks, including case management support, intake, scheduling assistance and data entry
- Completes inventory of office supplies and cost containment
- Assists neutrals in mediation and arbitration preparation
- Provides assistance to our neutrals and clients that required virtual mediations and arbitration technical help
- Ensures client needs were met, both in person and/or via virtual assistance
- Acted as a liaison between Spanish speaking clients.
Legal/Administrative Assistant
Bochetto & Lentz
Philadelphia, PA
04.2018 - 12.2019
- Handled heavy caseload and assisted with all aspects of litigation cycle
- Legal assistant on national high-profile criminal and civil case with over 2 million combined records, photographs, and videos
- Prepared detailed, accurate, and timely monthly billing statements; Entered Daily billing and time entries on firm system
- Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection
- Managed firm supplies, scheduled dispositions, maintaining billing records, and invoicing
- Improved relationships with Spanish speaking clients.
Education
Diploma of Mixology -
Main Line Center For Bartending
BochettoPhiladelphia (Manayunk), PA11.2022
Associate of Arts - General Studies
Community College Of Philadelphia
05.2020
High School Diploma -
William W. Bodine High School
01.2016
Skills
- Safe Serving Knowledge
- Proficient in Mixology
- Cash Handling and Management
- Professional Service Standards
- Task Prioritization
- Organizational Efficiency
- Administrative support - Scheduling/Planning
- Exceptional telephone etiquette
- Spanish fluency
- Computer skills
Relevant Experience/Education
RAMP - Responsible Alcohol Management Program
- Certified Jan. 2023
Server (2015-2019)
Soto's Bistro - Philadelphia, PA
- Maintained a positive and friendly attitude when greeting and interacting with guests
- Quickly and thoroughly memorized menu items to provide guests with the best suggestions
- Communicated clearly with kitchen staff
- Kept strong attention to detail when setting tables, refilling drinks and serving food
- Reacted quickly to customer complaints with developed problem-solving skills
- Regularly used credit card systems and cash registers
References
References are available upon request.
Timeline
Administrative Assistant
JAMS, Inc
02.2021 - Current
Legal/Administrative Assistant
Bochetto & Lentz
04.2018 - 12.2019
Diploma of Mixology -
Main Line Center For Bartending
Associate of Arts - General Studies
Community College Of Philadelphia
High School Diploma -
William W. Bodine High School
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