Overview
Overview
Work History
Education
Skills
Certification
Timeline

KATELYNN TAYLOR

Cayuga Veterinary Services
Auburn,NY
1
Certification
5
years of professional experience

I'm a reliable and personable professional with experience in customer service, front-desk operations, and office support across healthcare, retail, and food service. Im known for being organized, approachable, and dependable. As-well as a strong ability to communicate effectively, solve problems, and stay composed all while keeping a positive environment. I'm ready to tackle whatever comes my way!

Work History

Veterinary Receptionist / Attendent

1 Year 5 Months
Cayuga Veterinary Services | 05.2025 - Current
  • Worked the front desk handling client check-ins and outs, phone calls, payments, and scheduling appointments.
  • Improved patient care by assisting veterinarians with examinations and treatments.
  • Demonstrated strong multitasking abilities while managing numerous tasks.

Server/Host

1 Year 1 Month
Sunset Grill Diner | 05.2024 - 06.2025
  • Handled seating customers, taking orders, processing payments, bussing, and running food.
  • Provided attentive service, ensuring timely delivery of food and beverages to customers.
  • Resolved customer issues and concerns to maintain high satisfaction.

Student Worker

1 Year
Watertown Zoo & Old McDonald's Farm | 01.2023 - 01.2024
  • Handled daily care routines for animals to ensure health and well-being.
  • Collaborated with fellow caretakers and support staff to ensure everything was done efficiently.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.

Customer Service

2 Years 7 Months
Dunkin' Donuts | 06.2021 - 01.2024
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Provided exceptional customer service, ensuring client satisfaction.
  • Prepared and served various food and drink items to customer specifications

Program Assistant / Kid Supervisor

Just Play Project | 01.2022 - 01.2022
  • Supervised and coordinated daily activities for groups in the local community parks, ensuring a safe and organized environment
  • Led small groups in educational games, helping social interaction and skill development.

Education

- Study of Zoology & Biology

SUNY Jefferson | Watertown | 05.2024

2 Semesters

Veterinary Assistant Certificate - Animal Science

Ithaca BOCES | 07.2023

High School Diploma

Ithaca High School | 06.2023

Skills

Communication skills
Problem Solving
Teamwork and collaboration
Multitasking Abilities
Dependable and responsible
Friendly
positive attitude

Certification

  • Veterinary Assistant Certificate — Ithaca BOCES, 2023,
  • One-Year CPR Certification — Groton Junior Firefighter Camp 2019

Timeline

Veterinary Receptionist / Attendent

Cayuga Veterinary Services
05.2025 - CurrentRead More

Server/Host

Sunset Grill Diner
05.2024 - 06.2025Read More

Student Worker

Watertown Zoo & Old McDonald's Farm
01.2023 - 01.2024Read More

Program Assistant / Kid Supervisor

Just Play Project
01.2022 - 01.2022Read More

Customer Service

Dunkin' Donuts
06.2021 - 01.2024Read More

SUNY Jefferson

from Study of Zoology & Biology
Read More

Ithaca BOCES

Veterinary Assistant Certificate from Animal Science
Read More

Ithaca High School

High School Diploma
Read More
KATELYNN TAYLOR