Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelynn Totten

Fort Worth

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Control Contamination Servies
Dallas
05.2024 - 06.2025
  • Coordinated team schedules to maintain adequate coverage during shifts.
  • Managed inventory of cleaning supplies and equipment for operational efficiency.
  • Communicated with management regarding workflow issues and team performance.
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.

Shift Supervisor

Animal Health International
Roanoke
08.2022 - 05.2024
  • Supervised daily operations to ensure adherence to safety protocols.
  • Trained staff on proper contamination control procedures and equipment use.
  • Communicated with management regarding workflow issues and team performance.
  • Ensured compliance with industry regulations and quality standards in operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Assisted in training new operators on safe lift truck handling procedures.
  • Operated lift trucks to move materials throughout the warehouse efficiently.

Pro Desk Supervisor

Home Depot
North Richland Hills
05.2017 - 08.2022
  • Managed inventory levels and coordinated supply orders for efficient operations.
  • Monitored team performance and provided feedback for improvement.
  • Ensured compliance with safety standards and company policies during shifts.
  • Resolved escalated customer complaints in a professional manner.
  • Developed strategies to increase customer satisfaction ratings.
  • Coordinated with other departments regarding special requests or projects.

Education

High School Diploma -

Richland High School
North Richland Hills, TX
05-2019

Skills

  • Team leadership
  • Inventory management
  • Safety compliance
  • Staff training
  • Workflow optimization
  • Quality assurance

Timeline

Shift Supervisor

Control Contamination Servies
05.2024 - 06.2025

Shift Supervisor

Animal Health International
08.2022 - 05.2024

Pro Desk Supervisor

Home Depot
05.2017 - 08.2022

High School Diploma -

Richland High School