Katelynn Himmel
Springlake,NC
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at The UPS Store (2974). Skilled in register and computer operation, as well as exceptional people skills, I excel in high-pressure environments, ensuring accuracy and efficiency. My ability to foster customer loyalty and manage financial transactions stands out, contributing significantly to business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
The UPS Store 2974
02.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Pack and ship items in accordance to UPS standards.
Manager in Training
Hibbett Sporting Goods
03.2021 - 02.2023
- Assisted with inventory, ensuring items were accounted for and the number of merchandise were correct.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Delivery Driver
Domino's Pizza
08.2020 - 03.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
High School Diploma -
Overhills High School
Spring Lake, NC06.2019
Skills
- Customer Service
- Excellent people skills
- Reliable and punctual
- Cash Register Operation
- Store Opening and Closing
Certification
- Notary Public
Timeline
Sales Associate
The UPS Store 2974
02.2023 - Current
Manager in Training
Hibbett Sporting Goods
03.2021 - 02.2023
Delivery Driver
Domino's Pizza
08.2020 - 03.2021
High School Diploma -
Overhills High School
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