Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kateryna Heletei

Brooklyn,NY

Summary

A person who is ready to work and learn a new profession in the shortest possible time. Looking for a job where I can show myself and my strengths and skills 100%.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative, Biller

Green Dart Insurance
01.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls.
  • Responded to inquiries from callers seeking information.
  • Calculated adjustments, premiums and refunds.
  • Processed and recorded new policies and claims.
  • Reviewed and verified addresses, phone numbers, names, ages and values.
  • Modified, updated and processed existing policies.
  • Posted payments to accounts and maintained records.
  • Notified insurance agents and accounting departments of policy cancellations and changes.
  • Checked documentation for accuracy and validity on updated systems.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Translator

MakeUp Traiding
01.2019 - 12.2022
  • Translated documents from Ukrainian to Slovakian.
  • Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
  • Maximized quality control of translated documents.


Assistant Professor

Uzhhorod National University
10.2019 - 12.2019
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained and updated records, both digital and physical.
  • Collaborated with various departments to complete assigned tasks.
  • Purchased and maintained office supplies.
  • Compiled and analyzed data to produce reports.
  • Coordination of students.

Education

Master of Science - Translator, Teacher

Uzhhorod National University
Uzhhorod, Ukraine
01.2020

Skills

  • Billing Inquiries
  • Customer Service
  • Microsoft Word
  • File Management
  • Calm and Professional Under Pressure
  • Information Updates
  • Quote Information
  • Computer Skills
  • Call Reception
  • Microsoft PowerPoint
  • Daily Client Contact
  • Mail Management
  • Landing Page Optimization
  • Web Application Development
  • Site Layout
  • Mobile Application Development
  • Mockups and Prototypes
  • Adobe Photoshop

Certification

  • UI/UX Designer Course, GoIt

Languages

Ukraine
Native or Bilingual
Slovak
Professional Working
English
Professional Working

Timeline

Customer Service Representative, Biller

Green Dart Insurance
01.2023 - Current

Assistant Professor

Uzhhorod National University
10.2019 - 12.2019

Translator

MakeUp Traiding
01.2019 - 12.2022

Master of Science - Translator, Teacher

Uzhhorod National University

Similar Profiles

CREATE PROFILE
Kateryna Heletei