Katharine Adams

Developing and maintaining relationships with customers in each key account.

Providing each account with outstanding customer service

Writing accurate orders for the account as well as growing the business and meeting sales goals

Working alongside the merchandising team/helping provide them the best chance to succeed in keeping account serviced to standards

Increasing sales volume

Manage the account as far as displays, backroom inventory

Build displays

Service each account on set route to standards

Manage backroom

Condensing/organzing backroom so the account managers can write accurate orders

Set the store to standards, rotating product and conditioning the store in a safe but speedy manner

Build displays weekly

Build relationships with store managers, grocery managers, receivers and account manager

• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Distributed employee engagement surveys to identify areas of improvement.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Recruited top talent to maximize profitability.

Maintained Dairy Department on a daily basis

Unloaded trucks weekly

Organized inventory in coolers/backroom

Rotated daily for best practices

Serviced the department to standards

Trained other employees