Katharine Cusack
Concord,New Hampshire
Summary
Motivated individual with experience in sales and customer service. Skilled in developing and maintaining customer relationships. Strong communication and interpersonal skills lead to consistently exceeding sales goals.
Overview
7
7
years of professional experience
Work History
Software Account Executive
PiF Technologies
03.2022 - 09.2023
- Showed knowledge of sales cycle by generating and holding meetings, submitting proposals to potential customers, and managing self-generated opportunities in a CRM
- Demonstrated strong teamwork and mentorship skills by training new hires and summer interns
- Exhibited strong customer service expertise by managing and upselling to 100 current accounts
- Displayed public speaking skills by opening meetings and leading demos with prospects
- Worked closely with existing customers and prospects to exceeded revenue goal by 30%.
Sales Development Representative
PiF Technologies
08.2021 - 03.2022
- Displayed strong marketing skills by creating content for emails and sending out large-scale campaigns
- Exhibited an ability to prospect by researching companies and using this information to send 30-50 emails and make 80-100 cold calls daily
- Top-performing sales rep in terms of meetings set, opportunities generated, and revenue closed.
Survey Center Interviewer
New Hampshire Institute of Politics
04.2018 - 12.2021
- Demonstrated effective phone skills by surveying New Hampshire residents about their political beliefs.
Access Academy Coordinator
Saint Anselm College, Meelia Center for Community Engagement
09.2021 - 11.2021
- Utilized communication skills by working with high school students from diverse backgrounds (ie not English speaking, low-income, first-generation, not living at home)
- Demonstrated leadership skills by working with other classroom leaders to pick up students, facilitate class discussions, and serve dinner.
Intern
Saint Anselm College, Center for Ethics in Society
04.2021 - 08.2021
- Utilized sharp writing abilities by creating and editing online blog posts
- Showcased ability to organize events by planning the logistics of the Ethics Circle Kickoff
- Demonstrated ability to manage large meetings by facilitating the NH Developers Meeting
- Exhibited strong research skills by compiling New Hampshire housing data in Excel
- Showed proficiency in social media relations by working with a marketing agency to draft and format social media posts
- Displayed compelling communication skills by facilitating local housing interviews.
Team Leader
IBECC
02.2021 - 04.2021
- Utilized research skills by investigating the global impacts of fast fashion brand H&M
- Demonstrated strong public speaking skills by presenting information to a panel of judges from around the world
- Exhibited leadership capabilities by organizing and managing a team of students.
In-Store Shopper/ Clerk
Sprouts Farmers Market
01.2021 - 04.2021
- Showed flexibility by taking on additional roles including grocery clerk and produce specialist
- Displayed a strong work ethic by balancing school and work responsibilities
- Demonstrated interpersonal skills by working as a member of a team
- Exhibited strong customer service skills by taking and fulfilling grocery orders in a timely manner.
Hostess/ Server
Manchester Country Club
02.2017 - 09.2020
- Demonstrated strong attention to detail and adaptability through balancing multiple positions at once
- Used strong communication skills through personalized interactions with members
- Exhibited ability to work as a member of a team by successfully working large events
- Showed strong time-management skills by managing multiple tables at once in a fast-paced environment.
Kevin B. Harrington Student Ambassador
New Hampshire Institute of Politics
01.2018 - 05.2019
- Utilized strong conversational skills by leading prospective student tours around the New Hampshire Institute of Politics
- Demonstrated effective planning experience by facilitating guest speaker events at Saint Anselm College.
Education
Bachelor of Arts - Communications
Saint Anselm College
Manchester, NH12.2021
International Baccalaureate Diploma -
Bedford High School
Bedford, NH06.2016
Skills
- Communication
- Problem Solving
- Time Management
- Relationship Management
- Account Management
- Prospecting
Timeline
Software Account Executive
PiF Technologies
03.2022 - 09.2023
Access Academy Coordinator
Saint Anselm College, Meelia Center for Community Engagement
09.2021 - 11.2021
Sales Development Representative
PiF Technologies
08.2021 - 03.2022
Intern
Saint Anselm College, Center for Ethics in Society
04.2021 - 08.2021
Team Leader
IBECC
02.2021 - 04.2021
In-Store Shopper/ Clerk
Sprouts Farmers Market
01.2021 - 04.2021
Survey Center Interviewer
New Hampshire Institute of Politics
04.2018 - 12.2021
Kevin B. Harrington Student Ambassador
New Hampshire Institute of Politics
01.2018 - 05.2019
Hostess/ Server
Manchester Country Club
02.2017 - 09.2020
Bachelor of Arts - Communications
Saint Anselm College
International Baccalaureate Diploma -
Bedford High School
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