Katherin Jenkins
Seattle
Summary
Friendly and compassionate with talent for effective communication and patient interaction. Possesses solid understanding of patient care protocols and proficiency in managing patient information and coordinating care services. Dedicated to improving patient experiences and ensuring seamless care delivery.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Swedish Pediatric Care
04.2024 - Current
- Scheduling for both Pediatric Pulmonology and the Aerodigestive program
- Appointment and procedure coordination between Swedish providers and outside providers
- Insurance verification and obtaining Prior Authorization for necessary procedures
- Triaging phone calls, facilitating communication between families and providers
Patient Service Representative
Northwest Women's Healthcare
03.2023 - 03.2024
- Facilitating check in and check out of patients
- Scheduling appointments and office procedures
- Collection of copays
- Triaging of phone calls
- Handling of office correspondence such as email, patient portal, fax and mail
- Facilitation of communication between departments
- Organizational filing and upkeep of confidential patient records
- Verification of patient insurance coverage
- Use of NextGen and Greenway Health system
Front Desk Receptionist
Frenchy's Day Spa
03.2022 - Current
- Handling of incoming and outgoing correspondence
- Guest accommodations and management of reservations
- Facilitate check in and check outs procedures for all guests
- Organizational filing and upkeep of confidential patient records
- Processing of business documentation in timely matter
- Management of customer complaints and inquiries, providing effective solutions
Comessa - Baker
Siren retail
02.2020 - 03.2022
- Baking of pastries and breads
- Assembly of menu items, food handling, serving and portioning of food items
- Customer service duties include assisting customers, handling of transactions, online orders
- Maintenance and sanitary upkeep of food contact materials and equipment
- Knowledge of good GMPs
Cheese Maker
Beecher's Handmade Cheese
01.2020 - 02.2021
- Packaging and Labeling Product
- Production and Handling of Food
- Operation and Knowledge of Pasteurizer and Sanitation Machinery
- Knowledge and Understanding of Good GMPs
- Sanitary up keep of equipment, Machinery, Food contact surfaces
Administrative Assistant
H2H Physical Therapy
08.2017 - 11.2019
- Preform routine clerical assignments such as faxing, mailing, copying, and scanning
- Coordinated, monitored and scheduled patient care across all clinical areas
- Facilitated patient complaints and issues to appropriate department
- Contacted patients and clinicians to schedule and confirm deliveries and visits
- Drafting and editing of emails, letters, and memos
- Receiving, screening, and directing of incoming calls
Personal Assistant
Training with Hartt
08.2017 - 11.2019
- Preformed light bookkeeping, bill pay and purchasing of inventory
- Efficiently handled incoming and outgoing correspondence such as emails, faxes and mail
- Typed up documents, updated company newsletter, and prepared information for meetings
- Handling of travel arrangements including flights, car hire, outings and dining recommendations
Senior Attendant
Healthy Spot Daycare
08.2016 - 12.2017
- Lead others in High demand situations
- Knowledge of dog body language and psychology
- Filing and organization of accounts, documents and files
- Conflict Resolution and Management
Education
High School Diploma -
Hollywood High School
Hollywood, CA06-2012
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Insurance verification
- Multitasking
- Document management
- Costumer service
- Conflict management
- Time management
- Clerical experience
Timeline
Patient Care Coordinator
Swedish Pediatric Care
04.2024 - Current
Patient Service Representative
Northwest Women's Healthcare
03.2023 - 03.2024
Front Desk Receptionist
Frenchy's Day Spa
03.2022 - Current
Comessa - Baker
Siren retail
02.2020 - 03.2022
Cheese Maker
Beecher's Handmade Cheese
01.2020 - 02.2021
Administrative Assistant
H2H Physical Therapy
08.2017 - 11.2019
Personal Assistant
Training with Hartt
08.2017 - 11.2019
Senior Attendant
Healthy Spot Daycare
08.2016 - 12.2017
High School Diploma -
Hollywood High School
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