Katherin Salazar
Memphis,TN
Summary
Dedicated and detail-oriented administrative professional with over five years of experience in clerical and office support roles. Skilled in answering phones and emails, scheduling appointments, data entry, and using Microsoft Office and Excel. Bilingual with strong communication and organizational skills.
After taking personal time following my mother’s loss, I am eager to return to the workforce and pursue new opportunities where I can contribute my skills and grow professionally.
Overview
7
7
years of professional experience
Work History
Clerk
First Horizon
Memphis, TN
08.2023 - 10.2025
- Processed customer transactions accurately and efficiently using electronic systems.
- Maintained organized records of financial documents and customer interactions.
- Assisted in resolving customer inquiries, enhancing satisfaction and loyalty.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
Administrative Assistant
GCS
01.2019 - 07.2023
- Managed scheduling and calendar coordination for multiple executives, ensuring optimal time management.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Supported onboarding processes by organizing training materials and new hire documentation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
Kingsbury High School
Memphis, TN05.2015
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Filing systems
- Database entry
- File maintenance
- Database management
- Document management
- Schedule and calendar management
- Meeting coordination
- Multitasking
- Customer communication
- Flexible and adaptable
- Microsoft office
- Software proficient
Languages
Spanish
Full Professional
Timeline
Clerk
First Horizon
08.2023 - 10.2025
Administrative Assistant
GCS
01.2019 - 07.2023
High School Diploma -
Kingsbury High School