Katherine Abbagnaro
Lansdale,PA
Summary
Dynamic customer service professional with a proven track record at Wawa, excelling in problem resolution and team collaboration. Recognized for enhancing customer satisfaction and maintaining high-quality standards. Skilled in cash handling and inventory management, consistently fostering positive relationships to drive repeat business in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Wawa
11.2024 - Current
- Provide exceptional customer service by addressing inquiries, and resolving issues promptly.
- Collaborate with team members to ensure a smooth operation during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored inventory levels and reported shortages to management promptly.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Sales Associate
Spirit Halloween Super Store
10.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Chemistry
Montgomery County Community College
Blue Bell, PA05-2027
Skills
- Customer service
- Quality assurance
- Problem resolution
- Team collaboration
Timeline
Customer Service Associate
Wawa
11.2024 - Current
Sales Associate
Spirit Halloween Super Store
10.2024 - 11.2024
Chemistry
Montgomery County Community College