Katherine Andrade
Old Navy
Dumfries,VA
2
Languages
3
years of professional experience
Motivated and compassionate Patient Access Associate 1 seeking a Clinical Technician 1 position in the Pediatric IMC. I am committed to ensuring high-quality patient outcomes through accuracy and attention to detail. And eager to gain hands on patient care experience, expand my clinical skills, and grow within the healthcare field as I work toward a future career in nursing.
Work History
Patient Access Associate 1
8 Months- Collaborated with clinical teams to address patient needs promptly, improving overall satisfaction rates.
- Enhanced communication with medical staff by accurately documenting and sharing patient information in a timely manner.
- Facilitated patient registration processes, ensuring accuracy and compliance with healthcare regulations.
- Managed insurance verification procedures, enhancing efficiency in patient access operations.
- Coordinated scheduling for appointments, optimizing physician availability and patient flow.
- Assisted patients with financial inquiries, providing clear information on payment options and insurance plans.
- Implemented process improvements to reduce wait times for patient check-in and registration.
- Maintained up-to-date knowledge of hospital policies and procedures to enhance service delivery.
Sales Associate
1 Year 2 Months- Delivered professional customer service in a fast-paced environment.
- Accurately processed transactions while handling confidential customer information.
- Communicated clearly with individuals from diverse backgrounds.
- Maintained organization, safety, and cleanliness standards.
- Demonstrated reliability through consistent attendance and punctuality.
Sales Associate
1 Year 4 Months- Delivered high-quality customer service in a fast-paced retail environment while maintaining professionalism and accuracy.
- Assisted customers with product inquiries, problem-solving, and decision-making through clear communication
- Maintained up-to-date knowledge of store policies, merchandise, and operational procedures
- Collaborated with team members to ensure an organized, safe, and welcoming environment
- Managed multiple responsibilities simultaneously during peak hours while meeting performance expectations
Education
Associate of Science - Nursing
Expected in 12/2027
High School Diploma
Skills
Patient care support
Customer service in healthcare settings
Multitasking in high-volume environments
Team collaboration
Time management
Professional communication
Reliability & punctuality
Safety awareness
Patient confidentiality
Languages
English: Native/ Bilingual
Spanish: Native/ Bilingual
Timeline
Patient Access Associate 1
INOVA
02.2026 - CurrentRead More
Sales Associate
Old Navy
08.2025 - CurrentRead More
Sales Associate
Old Navy
03.2024 - 07.2025Read More
Potomac Senior High School
High School Diploma
Read More
Northern Virginia Community College
Associate of Science from Nursing
Read More