Katherine Barger
Columbia Association Aquatics Office
Columbia ,MD
5
years of professional experience
Results-driven management professional with strong focus on team collaboration and achieving outcomes. Primarily skilled in conflict resolution, operational oversight, and adapting to change during stressful situations. Known for reliability, leadership, problem-solving, and effective communication on and off the clock. Wants to prioritize team success and operational efficiency.
Work History
Manager on Duty
5 Years 6 Months- Implemented training programs that improved operational efficiency and staff performance metrics.
- Managed inventory of pool supplies, ensuring timely replenishment and cost-effective usage.
- Developed communication strategies to address guest feedback, enhancing overall satisfaction rates.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Head Swim Coach
4 Years 3 Months- Organized and led swim meets, ensuring compliance with safety regulations and promoting a positive experience for participants, ages ranging from 4-18.
- Collaborated with parents to address swimmer progress, build relationships, and enhance overall team support system.
- Integrated innovative coaching methodologies to increase engagement and motivation among diverse age groups of athletes.
- Evaluated team performance metrics regularly, adjusting training regimens based on data-driven insights for optimal results.
- Organized and led swim practice, collaborating with assistant coaches to ensure a smooth and eventful practice
Education
Bachelor of Science - Exercise Science
High School Diploma
Skills
Customer service
Staff management
Decision-making
Complex Problem-solving
Timeline
Head Swim Coach
Columbia Association Aquatics Office
05.2022 - 08.2026Read More
Manager on Duty
Columbia Association Aquatics Office
04.2021 - CurrentRead More
Salisbury University
Bachelor of Science from Exercise Science
Read More
Wilde Lake High School
High School Diploma
Read More